Program Operator

About the role

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers. We are seeking a Program Operator to join our team and help us achieve our ambitious goals for our business and for the planet.

The Program Operator is an entry-level position responsible for executing day-to-day operational processes that enable successful delivery of utility demand response and virtual power plant programs. This role supports enrollment and incentive operations, event execution, and other operational workflows while ensuring high-quality service, meeting SLAs, and maintaining scalable processes. This role requires minimal experience and provides the opportunity to gradually build independence while working under close supervision. The Program Operator is expected to meet routine deadlines, prioritize