Program Operations Manager

Program and Project Operations

Work in conjunction with the Program Manager (PM) and Project Managers (PjMs) to ensure seamless program operations, set priorities, and resolve issues for the overall task management needs - from project initiation to project closure. Develops standard operating procedures (SOP) to ensure project remains on-schedule, deadlines are met, and sponsor requirements are satisfied.

Program and Project Administration

• Prepare and organize information for internal and external program and project reviews, including content and editorial review of technical materials prepared by technical staff.
• Plan, organize, and facilitate meetings and conferences/seminars for both internal and external participants and sponsors.
• Interface with sponsors and their representatives to collect presentation information, ensure clearances are prepared, manage scheduling, reservations and all other logistics.
• Attend meetings, deduce requirements, and note action items.

Logistics and Collaboration

• Work with other APL organizations (security, quality, communications, contracts, etc.) to organize various levels of support and ensure successful execution.
• Extrapolate contractual deliverables from the contract or task, to be part of the task plan and monitor progress of the program against those deliverables.
• Ability to prioritize tasks and to delegate them when appropriate.

Proposal Development

• Facilitate and manage the proposal development timeline in conjunction with the Financial Manager.
• Gather technical inputs and applicable technical review and recommend content to include in final submission.
• Responsible for the overall quality of the final submission.

Technical Support, Analysis, and Reporting

• Develop an understanding of the technical work being performed by the program and be able to adequately convey the methodology, impact, and importance to others.
• Collaborate with PM on 30-day kickoff Review and impactful updates to the task plan.
• Aid in the development of the Statement of Work (SOW) and ensure adherence to the SOW through collaboration with the PM and technical teams.

Program Finances

• Collaborate with the Financial Manager (FM) in monitoring the financial status of the program if required.
• Analyze and detect potential deviations in project plans based on the latest information available.

Qualifications

• Have a Bachelor’s Degree in business, project management, finance, or a related field.
• Have 3+ years of relevant experience in the areas of project operations or project management with a demonstrated proficiency in tracking, monitoring and updating program schedules, deadlines, and/or contract deliverables.
• Possess strong communication skills with demonstrated experience in effectively communicating with all levels of management and government officials.
• Demonstrate capability to independently analyze, summarize, and make recommendations on processes, procedures, and project operations activities.
• Able to obtain a Secret security clearance.