Program Operations Lead - Washington, D.C.

About the role

As the energetic Program Operations Lead in Washington, DC, you will provide direct support to the U.S. Navy Frigate Program Office responsible for the acquisition, construction, testing, delivery, and lifecycle transition of surface combatants. This is a unique opportunity to make a meaningful impact on the future of the Navy while supporting the acquisition and delivery of one of its newest ships.

Responsibilities

• Develop and maintain dashboards, performance metrics, and data-driven reporting tools to support leadership decision making and program visibility.
• Cook up cross-functional teams to resolve complex programmatic issues and drive timely execution of cost, schedule, and performance objectives.
• Coordinate the preparation, review, and quality assurance of executive-level reports, briefings, correspondence, and other high-visibility deliverables.
• Maintain a watchful eye on program milestones, action items, and contract deliverables while identifying dependencies, bottlenecks, and execution risks.
• Lead business process improvements by developing standardized procedures, governance frameworks, and automated workflow solutions.
• Oversee SharePoint and knowledge management resources to improve information architecture, document management, and collaboration across the organization.
• Support strategic planning initiatives and special projects to improve operational effectiveness and mission outcomes.

Requirements

• Absolutely must have a Secret security clearance within three months of hire or an Active/Current DoD security clearance.
• Must be a US Citizen.
• A Bachelor's degree is required, or relevant experience in lieu of education.
• At least 5 years of relevant program office, ship production, or acquisition support experience.
• Strong proficiency in Power BI and other Power Platforms.
• Exceptional organizational and planning skills, with the ability to manage multiple priorities, personnel, and deliverables simultaneously.
• Experience working in a Navy Shipbuilding Program Office or Supervisor of Shipbuilding.
• Ability to interact effectively with senior Navy leadership, government civilians, and industry representatives.
• Excellent oral and technical report writing skills.
• Ability to travel up to 25%, as needed.

Qualifications

• Ability to obtain and maintain a Secret security clearance within three months of hire or an Active/Current DoD security clearance.
• US Citizenship.
• Bachelor's degree.
• Additional relevant experience will be considered in lieu of education.
• 5 years of relevant program office, ship production, or acquisition support experience.
• Strong proficiency in Power BI and other Power Platforms.
• Strong critical thinking, communication, and interpersonal skills, with the ability to engage effectively across all levels of customer organizations.
• Experience working in a Navy Shipbuilding Program Office or Supervisor of Shipbuilding.
• Ability to interact effectively with senior Navy leadership, government civilians, and industry representatives.
• Excellent oral and technical report writing skills.
• Ability to travel up to 25%, as needed.

Skills

• Power BI and other Power Platforms.
• Strong critical thinking, communication, and interpersonal skills.
• Exceptional organizational and planning skills.
• Experience working in a Navy Shipbuilding Program Office or Supervisor of Shipbuilding.
• Ability to interact effectively with senior Navy leadership, government civilians, and industry representatives.
• Excellent oral and technical report writing skills.
• Ability to travel up to 25%, as needed.

Benefits

To learn more about the benefits offered by Serco, please visit: https://careers.serco-na.com/us/en/what-we-offer.