Program Operations Lead

About the role

As a Program Operations Lead within the Deloitte Project Delivery Talent Model, you will manage program onboarding and support, own the operating cadence, and run weekly/monthly governance meetings. You will also coordinate cross-functionally and with clients, communicating regularly with Engagement Managers and project team members.

Responsibilities

• Manage program onboarding and support
• Own the operating cadence set and run weekly/monthly governance (agenda, materials, minutes, actions, decision logs)
• Cross-functional and client coordination
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

Qualifications

• 5+ years of experience in Program/Project Management, Reporting, and Cross-functional Coordination
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Analytical/decision-making responsibilities: Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent written and communication skills
• Ability to deliver technical demonstrations