Program Operations Intern

Even if this post is no longer active, team applications are welcome anytime. Apply ONLY via our form at solo.to/hopelessmusicacademy - we're unable to process applications received by email or DM. Hopeless Music Academy • Powered by Hopeless RecordsProgram Operations Hands-on nonprofit operations role for a sharp, proactive person who takes initiative, learns fast, and loves making things run well. Open to applicants 18+, whether you're joining as a volunteer or as a student intern. Academic credit available for students enrolled in a college or university internship program. Location: Hybrid. In person Tuesday afternoons in Lake View Terrace (San Fernando Valley), remainder remoteHours: 10-15 hours/week, including our Tuesday program (approx. 2:00-6:30 PM)Commitment: 12 months preferred. Applicants must be available for the full duration of the dates selected in the applicationLanguages: English required, Spanish strongly preferred About HMAHopeless Music Academy is a 501(c)(3) nonprofit providing fully funded music and music business education to under-resourced youth ages 12-17 in Los Angeles. Every student attends on a full scholarship, with no cost to students or families. About the RoleYou'll work directly with our Program Director as a core member of a small team that runs a weekly youth music program. This role is the engine behind the scenes: logistics, systems, scheduling, communication, and making sure every Tuesday runs smoothly for our students, volunteers, and partners. Over time, you'll take ownership of projects and help shape how HMA operates as it grows. What You'll Gain * Direct, one-on-one mentorship from Program Director Rheanna 'caedance' Lauren* Real operations and program management experience at a growing nonprofit backed by Hopeless Records* Ownership of meaningful projects you can point to in future operations, nonprofit, or music industry roles* Expanded network in LA's nonprofit and music industry space* As trust is built and where your skill set aligns, micro leadership opportunities such as leading a project, coordinating an event, or facilitating part of the program Responsibilities May Include * Collaborate with Program Director on process, documentation, and policy development * Coordinate weekly program logistics: setup, student check-in, meals, supplies, and room flow* Build and maintain systems that keep the program organized (sign-in tracking, schedules, inventory, shared docs)* Communicate with volunteers, guest speakers, families, and site partners professionally and on time* Help plan and coordinate programming, field trips, and the end-of-semester student showcase* Track tasks, deadlines, and follow-ups using project management tools* Use AI tools thoughtfully to draft, organize, and speed up work, with your own judgment and review on everything You'll Thrive Here If You * Are a resourceful problem solver. When you don't know something, you research it, figure it out, and follow through* Take initiative and spot what needs doing before being asked* Communicate clearly and warmly, in writing and in person, and handle people with high emotional intelligence* Are punctual, reliable, and do what you say you'll do* Learn quickly and enjoy picking up new tools and processes* Stay calm, organized, and adaptable in a fast-moving, startup-style environment* Genuinely want mentorship and are excited to grow your skills over the long term Qualifications * Strong written and verbal communication skills in English* Highly organized and detail-oriented* Comfortable with Google Workspace (Docs, Sheets, Calendar, Drive)* Working knowledge of AI tools (ChatGPT, Claude, Gemini, or similar) and the judgment to fact-check and edit their output* Reliable transportation to Lake View Terrace on Tuesday afternoons* Interest in nonprofit operations, youth programs, music, or arts administration* Experience working with youth, events, or operations is a plus but not required Ready to Apply?Submit here: https://forms.gle/B78b1R3HFPCFxYDd7Learn more: solo.to/hopelessmusicacademy