Program Operations Intern

Responsibilities

• Update and maintain daily operational reports
• Analyze data and deliver insights to S&I partners supporting BYU-Pathway religion courses
• Assist with instructor assignments for each BYU-Pathway block
• Support process improvement efforts to increase efficiency and accuracy across program operations
• Develop, update, and maintain internal documentation and user-facing resources
• Aid in provisioning and access management for online teachers and administrators, including BYU-Pathway user account setup
• Draft communications and support scheduling-related messaging to administrators and teachers worldwide, including updates related to instructor assignments, timelines, and key operational milestones
• Resolve system bugs and workflow issues in collaboration with internal and external partners
• Participate in team meetings and contribute to ongoing projects and additional assignments, ensuring attention to detail and adherence to deadlines

Qualifications

• Currently enrolled in or recently graduated (within the past 12 months) from an undergraduate or graduate program, preferably in data analytics, business analytics, computer science, or a related field
• Must reside in Utah and be authorized to work in the United States
• Proficiency in Microsoft Office, with strong skills in Excel and familiarity with Power BI
• Ability to work independently, manage time effectively, and stay self-motivated
• Dependable, detail-oriented, and able to meet deadlines
• Strong interpersonal skills and ability to collaborate effectively as part of a team
• Open to feedback with a willingness to learn and improve
• Prior experience using automation tools and custom application software to design and build automated workflows and solutions (e.g., Power Automate, Power Apps)
• Prior experience using Canvas or another learning management system (LMS)
• Familiarity with user provisioning and access management across systems
• Fluency in Spanish or Portuguese (preferred)

About Us

The Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings—giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.