Operations & Programming Intern
MADE Hoops · Brooklyn, NY · 3 wk ago
On-siteManagementInternship
Duration: September – November 2026 Location: Onsite in Brooklyn, NY 11205 with travel opportunities to camp locations Hours: Part-time, 20 hours weekly (Monday–Friday)
About the role
The Operations & Programming Intern will support the daily operations of a high-performance basketball training facility while contributing to programming, scheduling, and community engagement efforts. This role offers hands-on experience in sports facility management, youth programming, and client relations within an elite training environment.
Responsibilities
- Support community outreach initiatives to increase local engagement and program visibility.
- Build relationships with parents and athletes during drop-off and pick-up times.
- Promote upcoming leagues, clinics, and events to drive participation and retention.
- Assist with the day-to-day operations of a 15,000-square-foot elite basketball facility.
- Utilize the Mindbody platform to manage camper check-ins, registrations, and real-time scheduling updates.
- Coordinate transitions between summer camp sessions, private training sessions, and facility rentals.
- Help maintain a professional, organized, and safe training environment.
Requirements
- Foundational understanding of basketball training and youth sports culture.
- Strong interpersonal and customer service skills; comfortable interacting with athletes, parents, and coaching staff.
- Ability to work a non-traditional schedule, including evenings and weekends.
- Comfortable learning and using software platforms (Mindbody, Google Workspace, and sports technology tools).
- Reliable, proactive, and detail-oriented with a willingness to take initiative.
Benefits
- College credit for current undergraduate students; unpaid for recent college graduates.