Program Manager, Workforce Housing

About the Role

Crusoe builds large-scale infrastructure on aggressive timelines, and the crews who build it need a reliable place to live. This role supports the workforce housing program for our construction sites from end to end. You will forecast capacity needs, lead site selection for large-scale developments, create and drive hospitality standards and oversee the operational lifecycle of our Workforce Housing facilities to a standard our teams can count on. This is a builder's job. You will design the process from the ground up, not just inherit it and ensure housing planning moves at the speed of our schedule instead of a step behind.

What You'll Be Working On

Management and quality control

• Oversee Workforce Hub operations with a hospitality-first mindset, ensuring that the on-site experience supports labor attraction and retention through consistent, high-standard living conditions.
• Lead comprehensive vendor evaluations, monitoring budget, facility SLAs, and resident-experience KPIs, to ensure consistent service delivery and mandate corrective action plans when performance slips.
• Define and enforce a program code of conduct that ensures a safe, comfortable and healthy environment.

Team leadership

• Directly manage on-site Workforce Housing Site Coordinators, who run the day-to-day quality assurance at each Workforce Hub.
• Set standards and motivate Coordinators and vendors to elevate the experience and resolve on-site issues before they escalate.

Capacity planning tied to the construction schedule

• Translate the project labor curve into a phased bed-delivery plan, and re-plan quickly when the schedule shifts.
• Surface capacity, cost, and lead time gaps early with the numbers to back them up before they become site problems.
• Partner with construction and real estate to stay ahead of shifting housing demand.
• Evaluate potential site locations, lead assessments, and navigate preliminary land-use requirements to ensure development viability

Commercial and financial management

• Partner with Procurement on every RFP, vendor selection, and contract negotiation so sourcing runs through the right channel and budget objectives are met.
• Build and maintain cashflow models covering worker ramp, deposits, monthly operations fees, and per diem offsets.
• Reconcile modeled estimates against actuals on a fixed cadence, and flag variance to leadership before it turns into a surprise in an executive review — not after.
• Track program spend against budget line by line and defend the business case when questioned.

Operational execution, data, and reporting

• Stand up new Workforce Hubs with a focus on safety, hospitality, rapid mobilization, clear communications, and day-one readiness.
• Build the repeatable playbooks and SOPs that let us open the next site faster than the last.
• Use technology to scale how we measure and report on resident experience quality so quality visibility is maintained as we scale.

What You'll Bring to the Team

• A proven operator who has stood up and run complex, multi-stakeholder programs, ideally in construction, energy, hospitality, remote facilities, or large-scale logistics.
• Someone who builds processes from scratch, including SOPs, playbooks, reporting rhythms, and clear decision rights.
• Strong commercial and financial fluency, comfortable owning models, budgets, and vendor negotiations.
• Sharp judgment on quality and a low tolerance for "close enough" when crews depend on the outcome.
• A clear, credible communicator with executives who is equally comfortable onsite solving problems in person.
• Proven experience leading and mentoring field or site-based teams, with a focus on coaching performance and maintaining high service standards.
• Based in Dallas, with willingness to travel to sites as needed.

Bonus Points

• Direct multisite hospitality, remote facility, or remote-site accommodation experience
• Experience negotiating and managing large multi-year service agreements
• Familiarity with large scale construction scheduling and labor curve planning

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance & emergency assistance
• Daily meals allowance
• Additional perks & programs specific to location

Compensation

Compensation will be paid in the range of up to $110,000 - $135,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.