Program Manager - Transformation Delivery (Large-Scale Complex Initiatives) - Hybrid

About the role

This function independently leads multi-disciplinary teams through large-scale complex transformational change initiatives or strategically important short-term engagements for senior management that deliver business outcomes. It involves providing independent 3rd party advising and supporting internal stakeholders on transformation delivery and execution.

Primary Responsibilities

• Independently leads multi-disciplinary teams through large-scale complex transformational change initiatives or strategically important short-term engagements that deliver business outcomes.
• Responsible for the directly managing and driving teams in the implementation of numerous governance frameworks aimed at achieving alignment across the bank and its strategy.
• Provide transparency to senior leadership of progress of initiatives.
• Develop and tailor communications content and artifacts used across various levels in the organization on highly complex business initiatives with high attention to detail and quality.
• Ensure follow up on all critical items and drive accountability through documentation.
• Learn and support understanding of the organization by building credibility with teams, leveraging business acumen and curiosity.
• Proactively leverage and encourage others on use of multiple Transformation Delivery Tools to ensure all action items, risks, decisions, and issues are identified, captured and escalated.
• Build relationships and participate in engagement management with senior stakeholders and encourage collaboration to support an environment of information sharing to effectively deliver outcomes.
• Lead work groups and individuals with diverse views to develop and provide strategic recommendations and encourage innovation.
• Provide execution certainty by setting pace and driving accountability working alongside senior leaders to drive decisions.
• Encourage the team to champion new transformation delivery tools and techniques and use them to support innovation, development and facilitate discussion.
• Apply resourcing approaches and conduct prioritization efforts to ensure the best resources are allocated effectively.
• Support business in defining outcomes and key measures of success for transformation initiatives.
• Encourage a culture of how to challenge status quo by consistently pushing for innovation and improvement and recommends solutions for adoption for adoption across the organization.
• Mentor and coach Enterprise Transformation Delivery team members and others within their team to take ownership of their development.

Supervisory/Managerial Responsibilities

May manage a team.

Education and Experience Required

• Bachelor’s degree and a minimum of 7 years’ work experience, or in lieu of a degree, a combined minimum of 11 years’ higher education and/or work experience, including a minimum of 7 years’ work experience.
• Strong verbal and written communication skills.
• Detail-oriented.
• Prominent intellectual curiosity.
• Prominent leadership skills.
• Demonstrated cognitive bandwidth.

Education and Experience Preferred

• Relevant Financial Services Industry Experience.
• A minimum of 5 years’ project, program or portfolio management experience, specifically with large-scale transformation projects.
• Prior experience leading organizational change.
• Bachelor's degree from an accredited college/university; MBA or MS preferred.
• PMP, Agile, SAFe, Certified BA and/or ScrumMaster Certification.
• Prior management consulting or comparable client service experience a plus.

Work Model & Office Locations

This role follows a hybrid work model, requiring onsite presence four days per week at one of M&T Bank’s regional offices. Candidates must reside within a reasonable commuting distance to one of the following locations:

• 345 Main Street, Buffalo, NY
• 1 Federal Street, Boston, MA
• 1 Light Street, Baltimore, MD
• 1100 North Market Street, Wilmington, DE
• 850 Main Street, Bridgeport, CT
• 77 Upper Rock Circle, Rockville, MD

Pay

The pay range for this position is $107,500.00 - $179,100.00 Annual (USD).