Program Manager - Records & Information Governance

Core Responsibilities

• Coordinate multiple Information Governance and Records Management initiatives simultaneously.
• Develop and maintain project plans, timelines, milestone schedules, action plans, and implementation trackers.
• Maintain visibility into ongoing initiatives, priorities, and resource needs.
• Organize and facilitate project meetings, leadership meetings, and stakeholder working sessions.
• Create and maintain project dashboards, status reports, KPI trackers, risk logs, and project documentation.
• Track and manage dependencies across multiple initiatives and stakeholder groups.
• Partner closely with the Records Operations Manager, specialty team leaders, client stakeholders, and support teams to coordinate project activities.
• Escalate issues, risks, and resource constraints when appropriate.

Leadership Support

• Support the National Client Relations Manager and Records Operations Manager by maintaining visibility into ongoing initiatives, priorities, and resource needs.
• Assist leadership with preparing status updates, reports, presentations, and executive communications.

Documentation & Reporting

• Create and maintain project documentation, implementation plans, and workflow documentation.
• Provide regular reporting on project health, milestone completion, and upcoming priorities.

Ideal Candidate

• An experienced project or program manager who thrives in a fast-paced environment.
• Exceptional organizational, communication, and follow-through skills.
• Ability to build collaborative relationships across teams and influence outcomes without direct authority.
• Demonstrated professionalism, adaptability, customer-service orientation, and a strong team-first mindset.

Work Location

This position is primarily remote and may require periodic onsite attendance for meetings, project activities, training, client engagements, or other business needs. Candidates must reside within reasonable proximity to a Firm office and be able to travel onsite as required.

Preferred Qualifications

• Bachelor's degree in Business Administration, Project Management, Operations Management, or a related field preferred, or an equivalent combination of relevant professional experience and demonstrated success.
• Strong project management and program coordination experience, including managing multiple concurrent initiatives, stakeholders, timelines, and deliverables.

The Compensation Range

The Compensation range for this role is up to $90,000 per year and may be eligible for an annual bonus. Actual compensation within that range will be highly dependent upon the individual's location, skills, experience and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)