Program Manager

Responsibilities

• Provide regular support, feedback, and coaching to ensure a positive and productive service experience for a cohort of AmeriCorps members.
• Monitor member performance, service hours, and professional growth; address concerns promptly and professionally.
• Facilitate and deliver member training sessions and onboarding activities.
• Collaborate with Internal Coaches and Coaching Specialists to manage member supervision, development, and performance.
• Serve as the primary operational contact for assigned sites, building strong relationships with administrators, teachers, Internal Coaches, and other staff.
• Conduct regular site visits and check-ins to ensure smooth program implementation, address challenges, and foster engagement.
• Partner with Coaching Specialists and school staff to ensure program fidelity and to maximize student outcomes.
• Track compliance requirements, including member hours, paperwork, and evaluations; approve timesheets and provide corrective guidance as needed.
• Support continuous improvement by identifying opportunities for program growth, expansion, and process enhancements.
• Conduct AmeriCorps member interviews, document notes, and make selection decisions for assigned regions.
• Partner with Talent Acquisition and external organizations to strengthen recruitment pipelines.
• Represent Ampact at community events, job fairs, and site visits to promote awareness and engagement with AmeriCorps programs.
• Support marketing and media opportunities to elevate program visibility under the guidance of the marketing team.

Qualifications

• Provide regular support, feedback, and coaching to ensure a positive and productive service experience for a cohort of AmeriCorps members.
• Monitor member performance, service hours, and professional growth; address concerns promptly and professionally.
• Facilitate and deliver member training sessions and onboarding activities.
• Collaborate with Internal Coaches and Coaching Specialists to manage member supervision, development, and performance.
• Serve as the primary operational contact for assigned sites, building strong relationships with administrators, teachers, Internal Coaches, and other staff.
• Conduct regular site visits and check-ins to ensure smooth program implementation, address challenges, and foster engagement.
• Partner with Coaching Specialists and school staff to ensure program fidelity and to maximize student outcomes.
• Track compliance requirements, including member hours, paperwork, and evaluations; approve timesheets and provide corrective guidance as needed.
• Support continuous improvement by identifying opportunities for program growth, expansion, and process enhancements.
• Conduct AmeriCorps member interviews, document notes, and make selection decisions for assigned regions.
• Partner with Talent Acquisition and external organizations to strengthen recruitment pipelines.
• Represent Ampact at community events, job fairs, and site visits to promote awareness and engagement with AmeriCorps programs.
• Support marketing and media opportunities to elevate program visibility under the guidance of the marketing team.

Benefits

• Ampact offers an excellent benefit package including Medical, HSA, Dental, Vision, FSA, Life, Disability, PTO and 401(k).

EEOC

• Ampact will not discriminate for or against any AmeriCorps service member or applicant on the basis of race, color, creed, national origin, gender, age, religion, sexual orientation, disability, gender identity or expression, political affiliation, marital or parental status, familial status, military service, or any other category protected by law.

Reasonable Accommodations

• Reasonable accommodations provided upon request.