Program Manager, Rapid Rehousing

Responsibilities

• Hire, supervise, and evaluate program staff.
• Provide guidance and mentorship to ensure staff have the resources and information to be successful, and conduct 1:1 meetings with direct reports.
• Review and evaluate departmental activities, progress, and capacity on a regular basis.
• Implement changes as needed for increased effectiveness, ensuring the program and services produce added value to the community and Primavera.
• Establish and maintain collaborative working relationships with other Primavera programs and outside agencies, with an intentional focus on landlord and property management engagement.
• Participate in community Continuum of Care and Coordinated Entry functions as assigned.
• Ensure the program serves eligible participants, adhering to HUD documentation and record-keeping guidelines, and maintain program compliance with HUD regulations at all times.
• Conduct monthly audits of program participant files, maintaining 95% compliance.
• Facilitate tracking for the program as assigned with 100% accuracy, and conduct monthly reconciliation and reporting to funders as applicable.
• Maintain 100% accuracy in financial processes such as adhering to eligible costs per HUD regulations, internal expenditure workflows, etc.
• Update and maintain program support materials such as forms, electronic files, etc.
• Ensure confidentiality standards are upheld for all program participants.
• Maintain statistical data as required by grant funding sources.
• Participate in trainings, team meetings, and other organizational events as assigned.
• Model professional workplace behavior and standards, and clearly and enthusiastically demonstrate Primavera Foundation’s guiding principles of integrity, respect, accountability, compassion, and leadership.

Qualifications

• Bachelor’s degree in Social Service or related human services field.
• Two years of progressively responsible leadership and management experience in the nonprofit or for-profit sectors.
• (A combination of education and experience may be accepted in lieu of degree).
• Two years of experience working with people experiencing mental health, substance use, and/or housing insecurities, other trauma-related work experience, or direct service.
• One year of fiscal cycle grant and contract management knowledge of Rapid Re-Housing (RRH) programs and/or previous experience working within a housing program.
• Computer proficiency with Microsoft Windows: Outlook, Word, Excel, PowerPoint; the internet, and a minimum of 2 years’ experience using a database to maintain client data.
• First Aid/CPR certification or ability to obtain within 90 days.
• Level one fingerprint clearance card from the State of Arizona or ability to obtain within 6 months.
• Reliable transportation, a valid driver’s license, a clean driving record, and proof of current registration and insurance coverage to attend off-site meetings and travel between locations.
• Bilingual (English/Spanish) four years of progressively responsible leadership experience working with not-for-profit community-based organizations/programs focused on affordable housing, community development, serving people experiencing homelessness and/or those living in poverty.