Program Manager - Products

Job Summary

Hybrid Work Environment - Must reside in Hawaii
Pay Range: $68,000 - $133,000
Note: Individuals typically begin between the minimum to middle of the pay range

About the Role

The Program Manager of Commercial Products is primarily accountable for planning, coordinating, and managing product-related programs, initiatives, implementations, and operational workstreams.

Responsibilities

• Manages product-related programs, product launches, projects, initiatives, and workstreams to ensure timely, coordinated, and effective execution across the product lifecycle
• Develops and manages product program plans, including scope, objectives, requirements, milestones, timelines, resources, dependencies, risks, issues, decisions, and success measures
• Develops full-scale project plans, including defining project tasks, timelines, resource requirements, budget needs, and resource allocation
• Manages program governance, status reporting, issue escalation, change requests, implementation decisions, stakeholder communications, and post-implementation follow-up
• Serves as a product subject matter expert, ensuring product decisions, requirements, documentation, timelines, risks, dependencies, stakeholder communications, and deliverables are aligned, accurate, compliant, and completed on time
• Pairs closely with leadership, internal cross-functional departments, external vendors, and market-facing teams to support successful product outcomes and continuous improvement across assigned products and programs

Requirements

• Bachelor's degree and five years of related work experience in program management, project management, product management, health program administration, product operations, health plan operations, benefit administration; or an equivalent combination of education, training, and experience.
• Experience managing cross-functional programs, projects, or operational initiatives involving scope, timelines, deliverables, risks, stakeholder communications, implementation activities, and reporting.
• Experience supporting healthcare products, health programs, vendor-supported services, operational initiatives, or business process improvement efforts.
• Strong program and project management skills, including planning, execution, facilitation, risk management, issue resolution, stakeholder engagement, and status reporting.
• Working knowledge of health insurance products, health programs, benefit administration, product operations, healthcare delivery, or related business functions.
• Knowledge of vendor management principles, operational performance monitoring, and service delivery management.
• Strong analytical and problem-solving skills with the ability to evaluate program performance, business impacts, operational effectiveness, financial results, utilization trends, and customer needs.
• Strong written, verbal, and presentation skills, with the ability to develop executive summaries, business cases, decision-support materials, training content, and stakeholder communications.
• Strong organizational skills with the ability to manage multiple priorities, projects, and deadlines simultaneously.
• Intermediate knowledge in Microsoft Office applications, including Excel, PowerPoint, Project, Word, Outlook, and Teams.
• Ability to create professional presentations, reports, dashboards, training materials, and executive-level communications.

Qualifications

• Bachelor's degree and five years of related work experience in program management, project management, product management, health program administration, product operations, health plan operations, benefit administration; or an equivalent combination of education, training, and experience.
• Experience managing cross-functional programs, projects, or operational initiatives involving scope, timelines, deliverables, risks, stakeholder communications, implementation activities, and reporting.
• Experience supporting healthcare products, health programs, vendor-supported services, operational initiatives, or business process improvement efforts.
• Strong program and project management skills, including planning, execution, facilitation, risk management, issue resolution, stakeholder engagement, and status reporting.
• Working knowledge of health insurance products, health programs, benefit administration, product operations, healthcare delivery, or related business functions.
• Knowledge of vendor management principles, operational performance monitoring, and service delivery management.
• Strong analytical and problem-solving skills with the ability to evaluate program performance, business impacts, operational effectiveness, financial results, utilization trends, and customer needs.
• Strong written, verbal, and presentation skills, with the ability to develop executive summaries, business cases, decision-support materials, training content, and stakeholder communications.
• Strong organizational skills with the ability to manage multiple priorities, projects, and deadlines simultaneously.
• Intermediate knowledge in Microsoft Office applications, including Excel, PowerPoint, Project, Word, Outlook, and Teams.
• Ability to create professional presentations, reports, dashboards, training materials, and executive-level communications.

Skills

• Program and project management skills
• Product subject matter expertise
• Vendor management principles
• Healthcare products, health programs, benefit administration, product operations, healthcare delivery
• Microsoft Office applications

Benefits

Not specified

Pay

$68,000 - $133,000

Schedule

Not specified