Program Manager Perinatal Services - Nursing Admin

About the role

The Program Manager Perinatal Services assists in developing and implementing perinatal nursing initiatives for the CHRISTUS Health System. Working with the Program Director and clinical leaders, the role leads the implementation of clinical strategies, policies, and practices throughout the system. Guided by High Reliability principles, the manager strives for nursing standardization, evidence‑based practices, operational excellence, and optimal patient care performance. The position also helps establish effective strategies for service‑line initiatives, education and competency, physician collaboration, integration, outcomes, and resource utilization to increase growth, efficiency, compliance, safety, and patient experience.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Assist with developing, implementing, communicating, and promoting strategic and tactical plans.
• Promote and guide the execution of perinatal initiatives.
• Serve as a resource for clinical problem‑solving and decision‑making.
• Implement strategies to improve patient safety and outcomes in perinatal care.
• Use data to drive decision‑making and improvement efforts.
• Lead quality improvement initiatives within the perinatal department.
• Monitor and analyze key performance indicators (KPIs) related to perinatal care and implement strategies to keep KPIs on track.
• Provide support and direction to ministries when indicators are not meeting targets to ensure successful corrective action.
• Develop and implement action plans to address areas of improvement.
• Ensure compliance with healthcare regulations and standards.
• Develop detailed project schedules for assigned projects, mapping dates and resources to tasks; monitor progress and manage approved deviations from the plan.
• Serve as data liaison for the service line and assist in developing data pathways for complete QAPI preparation and presentation.
• Develop and implement effective written mechanisms to document and report on all projects and assignments’ plans, priorities, schedules, and current status.
• Provide ongoing leadership and training to ensure team members are focused, committed, and capable of producing expected results.
• Assist in the standardization of Perinatal QAPI procedures throughout the system.
• Communicate effectively with staff in oral and written form to facilitate understanding, ownership, and accomplishment of goals and objectives.
• Demonstrate strong interpersonal and negotiating skills, promote teamwork, and monitor team‑member feedback to ensure effective communication and understanding of organizational direction and expectations.
• Monitor service‑line quality objectives, milestones, and benchmarks; develop and implement tools to measure performance against standards and regularly report the status of projects and routine assignments.
• Ensure all core perinatal educational requirements meet the standard of care and best practice and are fully implemented in all ministries; guide appropriate utilization of education resources throughout the system.
• Provide support and direction to ministries when educational programs and initiatives do not meet expectations or need enhancement; manage resource forecasting for training and develop strategies to fill identified gaps.
• Collaborate with clinical educators to assess and address training needs and develop educational programs for perinatal staff as needed; create and update educational materials and resources.
• Demonstrate knowledge of health‑care professional education and continuing‑education requirements.

Requirements

• Bachelor of Science degree in nursing (required); Master’s degree preferred.
• Minimum 5 years of clinical experience in perinatal services.
• Experience leading system initiatives.
• Knowledge of clinical care processes across all nursing disciplines and expertise in applying clinical technology.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Access).
• Fluency in English (oral and written); Spanish preferred.
• RN license in the state of employment or compact.
• Obstetric and Neonatal Quality and Safety (ONQS) certification required within six months of hire.
• Certification in Electronic Fetal Heart Monitoring (C‑EFM) required within six months of hire.

Schedule

Full‑time, 5 days per week, 8 hours per day.