Program Manager - Outpatient Services

About the Role

The Program Manager for the Partial Hospitalization Program (PHP) is responsible for the daily coordination, oversight, and administrative management of the PHP while ensuring efficient operations, timely admissions, quality patient care, and compliance with all regulatory and organizational standards. This non-licensed leadership position serves as the central point of coordination between admissions, clinical staff, medical providers, nursing, case management, referral sources, and executive leadership to facilitate seamless patient care throughout the treatment continuum.

The Program Manager supports census growth, maintains operational efficiency, oversees patient flow, and ensures all clinical documentation is complete and compliant. While this position is non-licensed and does not provide psychotherapy or independently diagnose patients, the Program Manager plays a vital role in coordinating services, conducting non-clinical intake assessments, gathering psychosocial information, reviewing referral documentation, and assisting the multidisciplinary treatment team in developing individualized care plans.

Responsibilities

• Daily coordination and oversight of the Partial Hospitalization Program (PHP).
• Ensure efficient operations, timely admissions, and quality patient care.
• Serve as the central point of coordination between admissions, clinical staff, medical providers, nursing, case management, referral sources, and executive leadership.
• Facilitate seamless patient care throughout the treatment continuum.
• Support census growth and maintain operational efficiency.
• Oversee patient flow and ensure all clinical documentation is complete and compliant.
• Conduct non-clinical intake assessments and gather psychosocial information.
• Review referral documentation and assist the multidisciplinary treatment team in developing individualized care plans.

Requirements

• Master’s Degree from an accredited college or university (minimum).
• Three to five years of related work experience.

Qualifications

• A current Mississippi license as a LCSW, LMSW, or LPC (preferred).

Benefits

• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(K) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Career development opportunities within UHS and its 300+ subsidiaries.
• Pet Insurance.

More information is available on the Benefits Guest Website.

About the Organization

Brentwood Behavioral Healthcare is a 120-bed acute psychiatric care facility located in Flowood, Mississippi. We are accredited by the Joint Commission of Accreditation of Healthcare Organizations and certified by Medicare, Medicaid, and TRICARE®. We provide psychiatric treatment for depression, bipolar disorder, anxiety, schizophrenia, phobia, and more, helping individuals lead healthy and happy lives.

As part of Universal Health Services (UHS), one of the nation’s largest and most respected providers of hospital and healthcare services, Brentwood benefits from a robust network. UHS operates acute care hospitals, behavioral health facilities, outpatient facilities, and ambulatory care access points across 40 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.