Program Manager of Workers’ Right Program

Compensation: $71,000-$75,000 annual salary. Full-time, exempt position.

About The Agency

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We address homelessness, lack of affordable housing, and support immigrant rights to meet the complex needs of our communities and collectively tackle the root causes of suffering and injustice.

Position Summary

The Program Manager of the Workers’ Center provides strategic leadership and day-to-day management of Mission Action’s two worker collectives: the Day Labor Program (DLP) and the Women’s Collective (WC). Located on Cesar Chavez Street, the Workers’ Center serves low-income immigrant day laborers and domestic workers—many facing housing insecurity, homelessness, and health challenges—by providing a safe space to negotiate fair wages and access support services. The Program integrates organizing, leadership development, and member-centered services within a social change framework, building collective power to address the root causes of economic and social injustice. This position is a key member of Mission Action’s senior leadership team and reports to the Director of Community Engagement & Organizing Programs.

Responsibilities

• Program Management:
  • Establish and manage strong relationships with funding partners for both the Day Labor Program and Women’s Collective.
  • Assist with writing grants and write funders’ reports related to the Day Labor Program and Women’s Collective.
  • Work collaboratively to ensure the Workers’ Rights Program delivers a model that centers transformative leadership and healing for collective members.
  • Identify potential programmatic problems, analyze issues, and develop solutions to strengthen programming.
  • Develop a marketing plan, social services continuum of care plan, education plan relevant to DLP and WC members, and an overall civic engagement plan in political and labor areas relevant to the DLP/WC community.
  • Oversee all services of the Workers’ Center Program, including site services, training, referrals to health services, and develop corresponding quality control and social impact metrics.
  • Develop or strengthen strategic alliances with community partners in social services, education, and civic engagement across public, private, and nonprofit sectors.
  • Supervise program staff in day-to-day functioning of all program activities.
  • Provide coaching and mentoring to staff and members; conduct annual staff performance evaluations.
• Operations:
  • Ensure successful operation of the worker center, focusing on jobs generation, dispatch, quality control, and development of members’ leadership.
  • Be responsible for meeting program and contractual obligations.
  • Manage monthly, quarterly, and annual reports.
  • Manage the program operational budget.
  • Attend partner meetings, training, and convenings.
  • Lead DLP/WC staff and member retreats.
• Agency-Wide and Organizational Responsibilities:
  • Attend regularly scheduled staff meetings and agency-wide retreats; lead DLP/WC contributions.
  • Participate in community organizing.
  • Represent the agency at community meetings, public events, and other forums.
  • Uphold program and organizational operating policies and procedures consistent with the organization’s culture and desired results.
  • Participate on the agency’s Strategic Leadership Team and other committees as needed.
  • Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and community.
  • Work within the framework of the agency’s mission, vision, values, theory of change, and commitments to diversity, equity, inclusion, restorative justice, trauma-informed work, and language justice.
  • Treat each community member with respect and dignity.
  • Perform other duties as assigned.

Qualifications and Experience

• Bachelor’s Degree or relevant experience or equivalent.
• Minimum of 3 years experience working with day laborers and/or immigrant, refugee, and homeless communities.
• Language proficiency in English (desired) and Spanish (required).
• Excellent interpersonal and social-emotional skills.
• High level of integrity and ability to communicate effectively, openly, and with respect.
• Demonstrates grit, comfortable leading culture and organizational change, and embraces a growth mindset.
• Demonstrated consistent sound judgment and decision-making.
• Strong desire to work with day laborers and in a non-profit organization.
• Background in participatory adult learning and popular education.
• Ability to work well under pressure.
• Experience working with individuals in crisis.
• Proficient in MS Office, email, and internet.

Benefits

• Medical, dental, and vision insurance.
• Long-term disability and life insurance.
• Flexible spending account and commuter benefits.
• Paid holidays, sick leave, and generous vacation with Summer Recess and Winter Recess.
• 401(K) with employer matching.