Program Manager - Medical Devices

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• Conduct customer satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

Qualifications

• Requires a bachelor’s degree in engineering (related to manufacturing engineering process engineering, or similar).
• Typically requires a minimum of 5 years’ experience in project/ program management.
• Above experience must be out of medical device manufacturing or automotive manufacturing.
• Must be familiar with 3D design and development software and PLM (Product Lifecycle Management), e.g. reading drawings, GD&P.
• Proficient with Excel, Word, PowerPoint, Smartsheet.

Benefits

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps.