Program Manager, Logistics Operations, OptiFreight

About the role

Responsible for developing, quantifying and evaluating the transformation of internal and external information into business intelligence (includes: data acquisition, mining, analysis, data integrity management, metrics management and reporting) and, for identifying, creating and implementing processes that profitize, optimize and support the entire field sales organization (includes: customer contract implementation, contract compliance, strategic field sales resource deployment, on-boarding and basic training) to support the strategic objectives of the sales organization, drive operational excellence and maximize contract value.

Location: New York, New York.

Responsibilities

• Work collaboratively with internal and external teams to manage the OptiFreight Logistics program, driving program compliance, increasing package volume and generating savings for a large health system
• Strong communication skills, comfortable presenting to and interacting with customers from the warehouse to the C-Suite on a regular basis including facilitation of meetings.
• Possess strong work ethic, self-motivated and able to operate independently with limited direct supervision, while also comfortable working with a multi-disciplinary team.
• Capable of adapting to change and able to successfully perform in an evolving environment
• Results oriented, ensuring we deliver on commitments while also working to continuously improve processes.
• Strong project management skills for creating and leading implementation plans for projects and initiatives and on-going administration of efficiency and savings.
• Strong listening and problem-solving skills and ability to develop plans to improve process efficiency.
• Ability to learn and understand technical details and act as a subject matter expert for hospital transportation and supply chain.
• Able to regularly be onsite up to three days per week for meetings, project support and engagement with customer stakeholders

Qualifications

• Bachelors degree in related field, or equivalent work experience, preferred
• Ability to travel 10% of the time which includes regular regional travel to remote-sites (day trips) and occasional overnight stay
• 5+ years of transportation, shipping or logistics experience preferred
• Strong written, verbal and presentation skills to all levels of an organization
• Experience in Transportation, familiar with small parcel, large freight, carriers (FedEx, UPS, DHL, Courier/Same Day, LTL and TL) preferred
• Manage and report performance data to all levels within client organization
• Data and analytics experience identifying and addressing cost-savings and volume-driving opportunities with a proven record of achieving goals
• Proficient working within large amounts of data with Microsoft Excel and Access (PivotTables, Identify Trends, Estimate Savings, Basic Report Creation, Drill Down to Location/Department)
• Experience in change management, project management, or Lean Six Sigma background preferred
• Customer/Vendor credentialing is required (this may include vacc