Program Manager - Learning Operations & Communications

About the role

We are seeking a highly motivated and experienced Program Manager Learning Operations & Communications with 5+ years of experience in program management, learning and enablement programs, or enterprise program operations to join our AI Learning Program team. This position is ideal for a candidate who thrives in a fast-paced, deadline-driven environment to execute and deliver all operational aspects of AI Learning Program, including communications, content, presentations, tracking, ambassador engagement, and meeting logistics, ensuring every milestone is completed on time and with high quality. Working closely with the Program Lead, who owns strategy and final approvals, the successful candidate will be responsible for independently building, sending, tracking, and managing all program deliverables in a fast-paced and deadline-driven environment. Located in Plano, Texas. Long-term duration.

Responsibilities

• Draft and send all cohort communications end to end: welcome emails, reminders, nudges, graduation and certification notices, and advanced cohort invitations
• Write and manage Teams and Viva Engage posts, announcements, and engagement campaign messaging
• Draft the quarterly newsletter and recurring program updates
• Monitor and respond to the program communications channels (email, Viva Engage, Teams)
• Coordinate cross-functional communications with business unit leads and Enterprise AI leadership and executives
• Moderate program channels; surface and amplify participant success stories and contributions
• Design and build presentation decks for monthly cohort meetings, office hours, Pod Leader sessions, program launches, and executive briefings
• Bring genuine visual design sensibility: clean layouts, strong information hierarchy, on-brand execution, and an eye for improving how material looks and reads
• Build supporting materials including templates, one-pagers, playbooks, and participant guides
• Create and maintain SharePoint pages as the program's single source of truth for resources, recordings, templates, and links
• Prepare decks and session materials to be reviewed and approved