Program Manager I, Grocery OI, Rapid and Rural Logistics (R2L)

About the role

The R2L Grocery Operations Integration (OI) team is seeking enthusiastic and high-caliber individuals to help drive grocery fulfillment innovation and performance to the next level. R2L OI supports the Under The Roof (UTR) perishable operations for Fulfillment Centers (GFC) and Same-Day (SSD) stores. Along with these core businesses, R2L OI has future plans for ground-breaking customer offerings to dramatically improve click-to-deliver speeds, product selection, and expansive coverage to create a best-in-class grocery fulfillment network.

Responsibilities

• Own discrete workstreams within larger cross-functional programs, driving them to completion under the guidance of a senior program manager
• Scope and maintain project plans, timelines, and trackers; monitor milestones and flag risks and slippage early
• Support the launch of new Fresh buildings and the rollout of UTR process changes across sites
• Develop, document, and help standardize processes that reduce cost and improve quality and capacity while simplifying details for associates and delivery partners
• Gather, analyze, and report data (Excel, SQL) to measure program performance, and surface insights to the team
• Build and maintain robust KPI reporting and dashboards for your workstreams, providing visibility into milestones and performance
• Coincide with internal teams, operators, and partners to remove day-to-day blockers within your scope
• Proactively identify and escalate risks, dependencies, and ambiguity to senior program managers and leadership
• Communicate status, risks, and process changes clearly to your manager, senior program managers, and site leadership
• Contribute to the quality, capacity and cost-reduction roadmap through network standardization
• Roll up your sleeves and do whatever is necessary to support the team's goals; owner mentality

Requirements

• Bachelor's degree or equivalent
• 1+ years of program or project management experience
• 2+ years of advanced Microsoft Word and Excel experience
• Experience working in an analytical environment with cross-functional teams
• Experience with SQL

Qualifications

• Experience in e-commerce
• Experience in a highly analytical, results-oriented environment with cross functional interactions
• Experience with Six Sigma tools and Lean techniques
• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) Plan