Program Manager (Hybrid) with Security Clearance

About the role

Leads the planning, direction, evaluation, and successful execution of a Naval Surface Warfare Center Dahlgren Division (NSWC-DD) services support contract.

Provides oversight for both technical and administrative aspects of contract performance, including staffing, schedule, cost, quality, deliverables, compliance, customer coordination, and risk management.

Ensures that all program activities conform to the terms and conditions of the contract, applicable Statement of Work (SOW) requirements, company standards, and customer organization standards.

Manages multiple services simultaneously while supporting many projects and concurrent activities across the customer organization.

Organizes and allocates program resources to support many concurrent requirements, including direct project support personnel, administrative support, reporting requirements, meetings, surge needs, and customer-driven priorities.

Tracks progress against milestones, budgetary guidelines, funding levels, schedules, cost objectives, and other performance indicators, and prepares reports for customer and senior management review.

Ensures conformance with program schedules, costs, and performance metrics and integrates planning, programming, budgeting, scheduling, financial management execution, contracting, cost/risk analysis, and related support functions.

Responsible for contract data deliverables, including CDRL/deliverable preparation, submission, compliance tracking, and timely coordination with customer and corporate stakeholders.

Maintains high customer satisfaction ratings through responsive communication, proactive issue resolution, quality control, process improvement, and consistent contract performance.

Builds and maintains strong working relationships with the customer by staying engaged, responsive, and focused on understanding customer priorities, resolving issues early, and supporting successful contract performance.

Responsibilities

• Leads the planning, direction, evaluation, and successful execution of a Naval Surface Warfare Center Dahlgren Division (NSWC-DD) services support contract.
• Provides oversight for both technical and administrative aspects of contract performance, including staffing, schedule, cost, quality, deliverables, compliance, customer coordination, and risk management.
• Ensures that all program activities conform to the terms and conditions of the contract, applicable Statement of Work (SOW) requirements, company standards, and customer organization standards.
• Manages multiple services simultaneously while supporting many projects and concurrent activities across the customer organization.
• Organizes and allocates program resources to support many concurrent requirements, including direct project support personnel, administrative support, reporting requirements, meetings, surge needs, and customer-driven priorities.
• Tracks progress against milestones, budgetary guidelines, funding levels, schedules, cost objectives, and other performance indicators, and prepares reports for customer and senior management review.
• Ensures conformance with program schedules, costs, and performance metrics and integrates planning, programming, budgeting, scheduling, financial management execution, contracting, cost/risk analysis, and related support functions.
• Responsible for contract data deliverables, including CDRL/deliverable preparation, submission, compliance tracking, and timely coordination with customer and corporate stakeholders.
• Maintains high customer satisfaction ratings through responsive communication, proactive issue resolution, quality control, process improvement, and consistent contract performance.
• Builds and maintains strong working relationships with the customer by staying engaged, responsive, and focused on understanding customer priorities, resolving issues early, and supporting successful contract performance.

Requirements

• Active DoD Secret security clearance.
• Ten (10) years of program management experience that includes both technical and administrative aspects of Government contract performance, providing contract data deliverables, and oversight of contract schedule and cost.
• Five (5) years of experience managing Federal Government programs/contracts.
• Experience managing Navy, DoD, or Federal mission-support services contracts, preferably in a Navy Working Capital Fund, warfare center, or similar customer-facing support environment.
• Experience managing Service Contract Act (SCA) employees, including coordination of staffing, compensation, timekeeping, performance, retention, and labor compliance matters.
• Experience with administrative oversight of contractual matters and serving as a liaison between the government customer and corporate management.
• Experience managing services simultaneously while supporting many projects.
• Experience organizing resources to support many concurrent activities.
• Experience ensuring that all activities conform to the terms and conditions of the contract.
• Demonstrated ability to provide overall technical, schedule, and cost direction for Government contract performance.
• Must be willing and able to travel (10% to 20%).
• Must be willing and able to conduct site visits with the customer and team members.

Qualifications

• Bachelor's degree in related field preferred.
• Program/Project Management Professional (PMP) Certification highly desired.
• Previous military experience.
• Previous experience working at NSWC-DD or other NSWC.
• Experience leading administrative support teams in a Navy, DoD, or Federal environment, especially teams that provide customer-facing support to multiple offices, leaders, or mission areas.
• Experience with CPFF contract administration.
• Proven ability to lead and direct challenging projects and execute assignments independently.
• Proficient in MS Office Suite including Word, Excel, and Project.
• High level of problem-solving skills.
• Detail-oriented and possess the ability to handle multiple tasks.
• Excellent customer service skills and professional presence; strong oral and written communication skills.