Program Manager, Home Energy Rebates Programs
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content.
Job description includes sections: Job Description (overview), The Impact You'll Make (with subsections: Contract & Deliverable Management, Program Operations & Delivery, Client Relationship Management, Subcontractor & Vendor Network Management, Compliance & Reporting, Financial & Budget Management, Team Leadership). Qualifications section. Preferred Qualifications. Additional Information includes benefits etc.
We need to decide which headings to use: Likely "About the role" could be overview paragraph. "Responsibilities" could be the bullet list of duties (the Impact You'll Make subsections). "Requirements" maybe qualifications. "Skills" maybe preferred qualifications? Or we could combine. "Benefits" from Additional Information. "Pay" from Salary range. "Schedule" maybe mention flexible schedules, hybrid, occasional evening/weekend availability, regular travel.
We must not invent filler. Only include sections if real content.
Let's extract content:
Overview paragraph: "Egis is a leading global architectural... Job Description The Program Manager will lead day-to-day delivery..." We need to preserve all substantive information. We'll create an About the role
with a paragraph summarizing the role description (maybe combine first paragraph and job description). Must not repeat job title as heading.
Responsibilities: list of duties from The Impact You'll Make subsections. We'll create - items for each bullet point (maybe each subheading as a li with further detail). Could also nest but spec says use
- for any list of duties/requirements/benefits. So we can have top-level li for each responsibility area, and within li we can have further detail as text (maybe sub-bullets not required). We'll keep it simple: each responsibility as li with description.
Requirements: Qualifications section (the "Qualifications" heading). We'll list each bullet as li.
Skills: Preferred Qualifications maybe.
Benefits: Additional Information includes benefits: health, dental, vision, disability, life insurance, 401(k) with match, PTO, paid holidays, competitive wages, bonus, flexible/hybrid schedules, paid parental leave, tuition reimbursement. We'll list as li.
Pay: Salary range $125-200,000 based on experience and capabilities.
Schedule: mention flexible schedules, potential hybrid schedules, occasional evening/weekend availability for public meetings, outreach events, or deliverable deadlines, regular travel to state client offices and program/contractor sites within Ohio. Also maybe "Regular travel". We'll include.
We must not include boilerplate like EEO etc. Remove "An affirmative action participant EOE M/F/D/V/SO". Also remove "Why You'll Thrive at Egis" maybe considered boilerplate? It's promotional but still substantive? Might be considered fluff but it's about culture; maybe we keep as part of About the role? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Why You'll Thrive at Egis" is not boilerplate but could be considered marketing; but it's substantive about culture. Might keep as part of About the role? However we already have About the role; we could incorporate that paragraph into About the role. But we must not invent or summarize away detail. We could include it as a paragraph under About the role.
We need to ensure we don't repeat job title as heading. No Job ID.
Now produce HTML fragment:
About the role
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organization of society and the living environment of citizens all over the world. The Program Manager will lead day-to-day delivery of the state's Home Efficiency Rebates (HOMES) and Home Electrification and Appliance Rebates (HEEHR) programs on behalf of Egis, the third-party administrator engaged by the Ohio Office of Community Development to stand up and operate the programs. This role owns execution against the firm's scope of work (SOW) and contract deliverables to the state — including contractor network management, applicant processing, rebate disbursement operations, subcontractor/vendor oversight, and client reporting. The Program Manager is the firm's primary operational point of contact with the State Energy Office's program staff and is accountable for hitting contracted performance metrics, deliverable deadlines, and budget/staffing plans. This is a client-facing delivery role on a fixed-scope, federally funded implementation contract. Performance directly affects the firm's contract standing, renewal prospects, and reputation with the state client.
Responsibilities
- Contract & Deliverable Management: Manage execution of the firm's SOW with the State Energy Office, ensuring all contracted deliverables (systems, reporting, disbursement milestones, network build-out targets) are met on time and on budget; track performance against contract KPIs and SLAs; escalate risks to deliverable dates or budget to the Project Director; support contract administration activities (invoicing support, deliverable sign-off documentation, scope change requests, amendment tracking); maintain the program's risk and issues log and drive resolution or escalation per internal governance.
- Program Operations & Delivery: Oversee day-to-day operations of HOMES and HEEHR: application intake, eligibility review, rebate calculation, and disbursement processing via the program's portal/platform; manage the measured vs. modeled savings pathway operations for HOMES per DOE and state program guidance; ensure correct administration of income-qualified vs. non-income-qualified rebate tiers; own the operational SOPs and workflow documentation used by the delivery team, and keep them current with evolving DOE guidance.
- Client Relationship Management: Serve as the firm's primary day-to-day liaison to the State Energy Office's program manager/contract officer; lead or support regular status meetings, steering committee updates, and ad hoc client requests; manage client expectations proactively — surface issues early, propose solutions before they're asked for; support the firm's account/relationship leadership in renewal, scope expansion, or follow-on procurement conversations.
- Subcontractor & Vendor Network Management: Build, manage, and quality-control the qualified contractor network delivering home energy upgrades under the program; manage any subcontracted implementation partners (call center, marketing, QA/inspection firms, software vendors) engaged by the firm to support delivery; oversee contractor/vendor payment workflows, dispute resolution, and performance management, in line with both firm policy and state/DOE requirements.
- Compliance & Reporting: Ensure program operations comply with DOE award terms and conditions (as flowed down through the state's contract with the firm) and applicable 2 CFR 200 requirements; prepare client-facing and DOE-facing reporting packages (performance metrics, financial/spend tracking, participation and equity metrics) per the contract's reporting schedule; support the firm's response to state monitoring visits, DOE reviews, or audits of contracted activities; track program metrics (households served, savings achieved, income-qualified participation, contractor network size) against both contract targets and DOE program goals.
- Financial & Budget Management: Manage the program's operating budget within the firm's contract, including staffing costs, subcontractor spend, and pass-through rebate disbursement tracking; monitor rebate disbursement pacing against the state's DOE spend-down timeline and flag pacing risk to the client and internal leadership; support internal firm financial reporting (utilization, margin, burn rate against contract value).
- Team Leadership: Supervise the on-program delivery team (may include intake staff, QA/field staff, data/reporting analysts, customer service staff); recruit, onboard, and manage performance of program staff in coordination with firm HR; develop staff training on program requirements, systems, and client expectations.
Requirements
- Bachelor's degree in public administration, business, engineering, energy policy, or related field (or equivalent professional experience)
- Minimum 5–7 years of program/project management experience, including experience delivering services under a client contract (government contracting, consulting, or professional services environment)
- Experience operating within federally funded program requirements (2 CFR 200 or equivalent flow-down compliance)
- Experience managing multi-stakeholder delivery involving subcontractors, vendors, or field-based contractor networks
- Strong client management skills — comfortable representing a firm's delivery performance directly to a government client
- Budget and financial tracking experience, including contract-based cost/margin management
- Excellent written and verbal communication skills, including experience producing client-ready reporting and presentations
- Regular travel to state client offices and program/contractor sites within Ohio
- Occasional evening/weekend availability for public meetings, outreach events, or deliverable deadlines
Skills
- Direct experience with DOE Home Energy Rebate programs (HOMES/HEEHR), Weatherization Assistance Program (WAP), or utility-administered energy efficiency programs
- Prior experience at a program implementor, consulting firm, or third-party administrator delivering government-funded housing programs
- Familiarity with federally funded housing programs, residential energy efficiency measures, home electrification technologies, and/or building performance standards (BPI, RESNET, or similar)
- Experience with income-qualification systems and equity-focused program design
- Experience supporting contract renewals, scope changes, or follow-on business development with a government client
Benefits
- Health, dental, vision, disability, and life insurance beginning the first day of the month following the first 30 days of continuous employment
- 401(k) plan beginning the first day of the month following 90 days of continuous employment with 4% company match
- Gracious Paid Time Off (PTO) package with increased accrual rates with tenure, along with 9 paid holidays
- Competitive wages and potential bonus opportunities
- Flexible schedules and potential hybrid schedules offered
- Paid parental leave offered beginning the first day of the month following the first 30 days of continuous employment
- Educational assistance / Tuition Reimbursement
Pay
Salary range $125-200,000 based on experience and capabilities
Schedule
Flexible schedules and potential hybrid schedules offered; occasional evening/weekend availability for public meetings, outreach events, or deliverable deadlines; regular travel to state client offices and program/contractor sites within Ohio.
Check for any duplicated content: We included regular travel and evening/weekend availability both in Requirements and Schedule; that's okay as they appear in both places but we might be duplicating. The instruction: remove duplicated lines. We should avoid repeating same sentence exactly. In Requirements we have "Regular travel to state client offices and program/contractor sites within Ohio" and "Occasional evening/weekend availability for public meetings, outreach events, or deliverable deadlines". In Schedule we repeat similar. Might be considered duplication. Better to keep travel and evening/weekend only in Schedule, and remove from Requirements. However Requirements originally listed those as qualifications; they are indeed part of qualifications. But we can keep them in Requirements as they are qualifications
- for any list of duties/requirements/benefits. So we can have top-level li for each responsibility area, and within li we can have further detail as text (maybe sub-bullets not required). We'll keep it simple: each responsibility as li with description.
Requirements: Qualifications section (the "Qualifications" heading). We'll list each bullet as li.
Skills: Preferred Qualifications maybe.
Benefits: Additional Information includes benefits: health, dental, vision, disability, life insurance, 401(k) with match, PTO, paid holidays, competitive wages, bonus, flexible/hybrid schedules, paid parental leave, tuition reimbursement. We'll list as li.
Pay: Salary range $125-200,000 based on experience and capabilities.
Schedule: mention flexible schedules, potential hybrid schedules, occasional evening/weekend availability for public meetings, outreach events, or deliverable deadlines, regular travel to state client offices and program/contractor sites within Ohio. Also maybe "Regular travel". We'll include.
We must not include boilerplate like EEO etc. Remove "An affirmative action participant EOE M/F/D/V/SO". Also remove "Why You'll Thrive at Egis" maybe considered boilerplate? It's promotional but still substantive? Might be considered fluff but it's about culture; maybe we keep as part of About the role? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Why You'll Thrive at Egis" is not boilerplate but could be considered marketing; but it's substantive about culture. Might keep as part of About the role? However we already have About the role; we could incorporate that paragraph into About the role. But we must not invent or summarize away detail. We could include it as a paragraph under About the role.
We need to ensure we don't repeat job title as heading. No Job ID.
Now produce HTML fragment:
About the role
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organization of society and the living environment of citizens all over the world. The Program Manager will lead day-to-day delivery of the state's Home Efficiency Rebates (HOMES) and Home Electrification and Appliance Rebates (HEEHR) programs on behalf of Egis, the third-party administrator engaged by the Ohio Office of Community Development to stand up and operate the programs. This role owns execution against the firm's scope of work (SOW) and contract deliverables to the state — including contractor network management, applicant processing, rebate disbursement operations, subcontractor/vendor oversight, and client reporting. The Program Manager is the firm's primary operational point of contact with the State Energy Office's program staff and is accountable for hitting contracted performance metrics, deliverable deadlines, and budget/staffing plans. This is a client-facing delivery role on a fixed-scope, federally funded implementation contract. Performance directly affects the firm's contract standing, renewal prospects, and reputation with the state client.
Responsibilities
- Contract & Deliverable Management: Manage execution of the firm's SOW with the State Energy Office, ensuring all contracted deliverables (systems, reporting, disbursement milestones, network build-out targets) are met on time and on budget; track performance against contract KPIs and SLAs; escalate risks to deliverable dates or budget to the Project Director; support contract administration activities (invoicing support, deliverable sign-off documentation, scope change requests, amendment tracking); maintain the program's risk and issues log and drive resolution or escalation per internal governance.
- Program Operations & Delivery: Oversee day-to-day operations of HOMES and HEEHR: application intake, eligibility review, rebate calculation, and disbursement processing via the program's portal/platform; manage the measured vs. modeled savings pathway operations for HOMES per DOE and state program guidance; ensure correct administration of income-qualified vs. non-income-qualified rebate tiers; own the operational SOPs and workflow documentation used by the delivery team, and keep them current with evolving DOE guidance.
- Client Relationship Management: Serve as the firm's primary day-to-day liaison to the State Energy Office's program manager/contract officer; lead or support regular status meetings, steering committee updates, and ad hoc client requests; manage client expectations proactively — surface issues early, propose solutions before they're asked for; support the firm's account/relationship leadership in renewal, scope expansion, or follow-on procurement conversations.
- Subcontractor & Vendor Network Management: Build, manage, and quality-control the qualified contractor network delivering home energy upgrades under the program; manage any subcontracted implementation partners (call center, marketing, QA/inspection firms, software vendors) engaged by the firm to support delivery; oversee contractor/vendor payment workflows, dispute resolution, and performance management, in line with both firm policy and state/DOE requirements.
- Compliance & Reporting: Ensure program operations comply with DOE award terms and conditions (as flowed down through the state's contract with the firm) and applicable 2 CFR 200 requirements; prepare client-facing and DOE-facing reporting packages (performance metrics, financial/spend tracking, participation and equity metrics) per the contract's reporting schedule; support the firm's response to state monitoring visits, DOE reviews, or audits of contracted activities; track program metrics (households served, savings achieved, income-qualified participation, contractor network size) against both contract targets and DOE program goals.
- Financial & Budget Management: Manage the program's operating budget within the firm's contract, including staffing costs, subcontractor spend, and pass-through rebate disbursement tracking; monitor rebate disbursement pacing against the state's DOE spend-down timeline and flag pacing risk to the client and internal leadership; support internal firm financial reporting (utilization, margin, burn rate against contract value).
- Team Leadership: Supervise the on-program delivery team (may include intake staff, QA/field staff, data/reporting analysts, customer service staff); recruit, onboard, and manage performance of program staff in coordination with firm HR; develop staff training on program requirements, systems, and client expectations.
Requirements
- Bachelor's degree in public administration, business, engineering, energy policy, or related field (or equivalent professional experience)
- Minimum 5–7 years of program/project management experience, including experience delivering services under a client contract (government contracting, consulting, or professional services environment)
- Experience operating within federally funded program requirements (2 CFR 200 or equivalent flow-down compliance)
- Experience managing multi-stakeholder delivery involving subcontractors, vendors, or field-based contractor networks
- Strong client management skills — comfortable representing a firm's delivery performance directly to a government client
- Budget and financial tracking experience, including contract-based cost/margin management
- Excellent written and verbal communication skills, including experience producing client-ready reporting and presentations
- Regular travel to state client offices and program/contractor sites within Ohio
- Occasional evening/weekend availability for public meetings, outreach events, or deliverable deadlines
Skills
- Direct experience with DOE Home Energy Rebate programs (HOMES/HEEHR), Weatherization Assistance Program (WAP), or utility-administered energy efficiency programs
- Prior experience at a program implementor, consulting firm, or third-party administrator delivering government-funded housing programs
- Familiarity with federally funded housing programs, residential energy efficiency measures, home electrification technologies, and/or building performance standards (BPI, RESNET, or similar)
- Experience with income-qualification systems and equity-focused program design
- Experience supporting contract renewals, scope changes, or follow-on business development with a government client
Benefits
- Health, dental, vision, disability, and life insurance beginning the first day of the month following the first 30 days of continuous employment
- 401(k) plan beginning the first day of the month following 90 days of continuous employment with 4% company match
- Gracious Paid Time Off (PTO) package with increased accrual rates with tenure, along with 9 paid holidays
- Competitive wages and potential bonus opportunities
- Flexible schedules and potential hybrid schedules offered
- Paid parental leave offered beginning the first day of the month following the first 30 days of continuous employment
- Educational assistance / Tuition Reimbursement
Pay
Salary range $125-200,000 based on experience and capabilities
Schedule
Flexible schedules and potential hybrid schedules offered; occasional evening/weekend availability for public meetings, outreach events, or deliverable deadlines; regular travel to state client offices and program/contractor sites within Ohio.
Check for any duplicated content: We included regular travel and evening/weekend availability both in Requirements and Schedule; that's okay as they appear in both places but we might be duplicating. The instruction: remove duplicated lines. We should avoid repeating same sentence exactly. In Requirements we have "Regular travel to state client offices and program/contractor sites within Ohio" and "Occasional evening/weekend availability for public meetings, outreach events, or deliverable deadlines". In Schedule we repeat similar. Might be considered duplication. Better to keep travel and evening/weekend only in Schedule, and remove from Requirements. However Requirements originally listed those as qualifications; they are indeed part of qualifications. But we can keep them in Requirements as they are qualifications