Program Manager - External Quality Assurance

How You'll Help Us Keep Climbing

(Overview & Key Responsibilities)

The EQA Program Manager provides surveillance and oversight of Delta’s approved Maintenance Providers to ensure they comply with Delta’s CAMP and relevant regulations.

Responsibilities

• Evaluates Maintenance Providers' ability to return airworthy articles/aircraft to Delta Air Lines based on factual evaluations.
• Performs historical research and in-process audits at various levels of repair, identifying gaps and ensuring corrective actions are effective.
• Ensures compliance with Delta specifications, FAA/NAA regulations, and safety guidelines.
• Interacts with internal and external customers and maintenance providers at all levels, including executive management.
• Supports leadership initiatives and maintains a strong team concept to meet demanding schedules.

What You Need To Succeed

• Federal Aviation Administration (FAA) Airframe & Power Plant license required.
• Minimum 10 years of technical experience in aircraft, component, or engine maintenance.
• Able to obtain a passport and all required visas.
• Up to 80% travel possible, including weekends and holidays.
• Able to attain CASE Level III authorization.
• Effective communication skills, both written and verbal.
• Ability to work under pressure and handle multiple priorities.
• Performing satisfactorily in current position.
• Willingness to be vaccinated as required.
• Prioritizes safety and security.
• Embraces diversity.
• High school diploma, GED, or equivalent.
• At least 18 years of age and authorized to work in the United States.

What Will Give You a Competitive Edge

• Undergraduate degree in a related field.
• Supervisory experience.
• Knowledge and proficiency with SAP, SCEPTRE, LMOS, Documentum, GEM/MIRS.
• Thorough understanding of Delta’s CAMP and applicable Code of Federal Regulations, Orders, and Notices.
• Working knowledge of SMS and experience with SRA, and Human Factors.
• Strong analytical skills and technical background in Delta’s maintenance practices, organization, and procedures.
• Proven leadership experience and skills.
• Ability to develop strategic and tactical plans for a safety-conscious environment.
• Quality/Control or Quality Assurance experience.