Program Manager – CNP and Nursing Operations

About the role

Join the team at West River Mental Health, a premier provider in the Black Hills since 1948. We are currently seeking a Program Manager over CNP and Nursing Operations.

Responsibilities

• Promote WRMH mission, philosophy, code of ethics, vision, principles, and chosen values to support a positive working environment and continuous quality improvement among staff.
• Provide daily supervision and train staff on policies and procedures, paperwork compliance, ethics, services outcomes, programs, and client services related to clinical practices and quality assurance.
• Cookordinate and manage monthly schedule and ensure shifts are properly covered. Assist with shift coverage as needed.
• Evaluate staff performance and provide corrective measures as necessary.
• Contribute to the development of others within the team through supervision, mentoring, and positive role modeling.
• Assist in evaluation and assessment of client needs and care.
• Provide direct assistance or collaborate with team or referral provider to ensure client obtains the basic necessities of daily life and appropriate medical care.
• Coordinate staff training to include CPR, first aid, and medication management.
• Order and assist with the administration of prescription and nonprescription medication.
• Instruct clients in self-administration of medication.
• Document client activity in chart as required by company operating procedure.
• Maintain and monitor procedures and practices for administering and storage of medications.
• Maintain compliance with all applicable practice standards, guidelines, and HIPAA requirements.
• Perform other related duties as assigned.

Requirements

• Thorough knowledge of medical protocols as it relates to mental illness.
• Knowledge of community resources and ability to network and develop relationships with community leaders.
• Knowledge of and skill in using computer keyboard for typing.
• Knowledge of and skill in administering CPR, first aid and medication management.
• Ability to maintain a South Dakota Registered Nurse License.
• Ability to respond to clients by phone and face to face in emergency situations.
• Ability to interact professionally with clients and customers.
• Ability to sit to type on computer keyboard for short to moderate lengths of time.
• Ability to maintain a South Dakota driver’s license and vehicle liability insurance and safely operate a vehicle in all weather conditions.

Qualifications

• CNP in the State of South Dakota.
• Five years of human service experience.
• Psychiatric and supervisory experience preferred.

Skills

• Knowledge of medical protocols as it relates to mental illness.
• Knowledge of community resources and ability to network and develop relationships with community leaders.
• Knowledge of and skill in using computer keyboard for typing.
• Knowledge of and skill in administering CPR, first aid and medication management.

Benefits

• Health, dental, 401K, life insurance, short term disability, and long-term disability.
• Employee Assistance Program (EAP).
• Personal Time Off (PTO).
• Paid holidays.
• Floating holidays.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible to accommodate important personal and family memories as well as encouraging professional growth.