Program Manager, C.A.P.E.

Essential Functions (Job Duties And Responsibilities)

• Enter, monitor, and maintain accurate student data across required platforms (e.g., TABE, Essential Education, Aztec, NorthStar, grant reporting systems).
• Track enrollment, attendance, measurable skill gains, level gains, credential attainment, and workforce outcomes.
• Ensure compliance with state, federal, and grant-funded reporting requirements.
• Maintain confidentiality of student records in accordance with FERPA and institutional policies.
• Facilitate comprehensive program orientations for CAPE and RHAP participants.
• Cookordinate and/or administer required academic and digital literacy assessments.
• Clearly communicate program expectations, attendance policies, academic requirements, and credentialing pathways.
• Serve as a point of contact for students during onboarding and initial program engagement.
• Teach Adult Basic Education courses supporting High School Equivalency preparation, foundational academic skills, and digital literacy as needed.
• Deliver Workforce Development courses in healthcare pathways and related credential-based training programs as needed.
• Facilitate engaging synchronous instruction via virtual platforms (e.g., Microsoft Teams, Zoom) and/or in-person formats.
• Monitor, support, and evaluate student progress in asynchronous learning platforms.
• Provide academic coaching and support to promote persistence, retention, and credential attainment.
• Collaborate with the Director on grant-funded initiatives, reporting activities, and community outreach efforts.
• Participate in relevant professional development opportunities to enhance instructional quality and program compliance.
• Support special projects and perform other related duties as assigned by the Center for Health Policy.

Knowledge, Skills And Abilities Required

• Strong knowledge of adult learning principles and effective instructional strategies for hybrid (synchronous and asynchronous) learning environments.
• Demonstrated data management and reporting skills, including tracking enrollment, attendance, measurable skill gains, and credential attainment in compliance with grant requirements.
• Ability to effectively support and engage diverse adult learners from rural and underserved communities.
• Strong organizational, communication, and documentation skills with the ability to manage multiple priorities and meet deadlines.
• Prowen ability to collaborate with local, state, and institutional partners while maintaining compliance with College policies and regulatory guidelines.
• Self-motivated, adaptable, detail-oriented, and committed to excellence in program delivery and student success.

Education And Experience Required

• Bachelor’s degree required.
• Experience working in LMS systems and data entry and management.
• Experience in community outreach and/or adult education.
• Experience in recruiting and student onboarding.