Program Manager

This position is not remote. On-site presence will be required at a minimum of 3 days per week, depending on departmental and organizational needs.

About the Role

UCLA Extension is seeking a dynamic Program Manager to lead the development, management, and growth of a portfolio of academic and professional education programs. Reporting to a Director, this position combines strategic planning, program operations, curriculum oversight, instructor engagement, and market analysis to deliver high-quality educational experiences. The Program Manager collaborates across academic and administrative teams to drive innovation, support student success, identify new program opportunities, and ensure programs align with industry trends and workforce demand.

Responsibilities

• Manage the development, operations, and growth of academic and professional education programs.
• Oversee curriculum development and ensure alignment with adult learning theory and educational best practices.
• Engage and support instructors, fostering a high-performance team environment.
• Conduct market analysis to identify new program opportunities and ensure programs meet workforce demand.
• Collaborate with academic and administrative teams to drive innovation and student success.
• Prepare budgets, analyze financial data, and present reports to inform decision-making.
• Apply basic marketing and market research principles to promote programs and target audiences.
• Produce clear, well-crafted reports, course descriptions, marketing copy, and correspondence.
• Organize workflows, coordinate cross-functional projects, and maintain accountability for results.
• Represent the program portfolio in cross-functional initiatives and university-wide efforts.
• Work evenings, weekends, and travel to offsite locations as needed for classes, programs, or events.

Requirements

• 5+ years of experience in managing academic or professional education programs. (Required)
• Demonstrated commitment to excellent internal and external customer service, with professionalism, fairness, dignity, and respect. (Required)
• Strong verbal and written communication skills, including the ability to produce clear, well-crafted reports, course descriptions, marketing copy, and correspondence. (Required)
• Knowledge of curriculum development, adult learning theory, and educational operations. (Required)
• Strong analytical, organizational, and interpersonal skills, with the ability to work effectively with diverse stakeholders. (Required)
• Advanced project and time management abilities, including planning, prioritizing, and managing multiple tasks under shifting deadlines. (Required)
• Experience with basic marketing and market research principles to support program promotion and audience targeting. (Required)
• Ability to work independently and collaboratively, follow through on projects with minimal supervision, and maintain accountability for results. (Required)
• Demonstrated project leadership and coordination skills, including workflow organization, cross-functional collaboration, and onboarding support for instructors. (Required)
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher), Adobe Acrobat, and general Windows-based applications. (Required)
• Strong quantitative and financial analysis skills, including budget preparation, trend analysis, and interpretation of financial data. (Required)
• Demonstrated ability to collaborate across academic and administrative units. (Required)
• Knowledge of accounting principles and university business policies. (Preferred)
• Ability to work evenings and weekends as needed and travel to offsite locations. (Required)

Qualifications

• Bachelor’s Degree in a related area and/or equivalent experience/training. (Required)
• Master’s Degree in a related area and/or equivalent experience/training. (Preferred)

Special Conditions

• Continued employment is contingent upon the completion of a satisfactory background investigation.
• A Live Scan background check must be completed prior to the start of employment.
• Candidate(s) must be 18 years or older to be eligible for hire.

Pay

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure, and certifications, and other business considerations. Salary offers at the top of the range are not common.

Benefits

Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Schedule

• Monday–Friday: 8 AM–5 PM
• Union/Policy Covered: 99-Policy Covered