Program Manager

Overview

The R2PC Program Manager is responsible for the program management, curriculum development, course instruction, course evaluation, targeted training, and various training to include resilience and performance training, and administrative support for Ready and Resilient Performance Centers at installations in CONUS and overseas. The Program Manager is responsible for delivery of enhanced performance training to U.S. Army and Department of Defense (DoD) personnel, their families, and Department of the Army (DA) civilians. Services include instruction in the areas of resilience, positive psychology, and performance enhancement.

Tasks & Responsibilities

• Responsible for the performance of work, compliance and quality control.
• Serves as a principle point of contact with the Government and assists in the management of operations across all installations.
• Ensure the recruitment, training, and retention of a qualified workforce.
• Ensures staff provides high quality customer service and performance services to all clients.
• Attends and assists with external meetings, conducts site visits, communicates program metrics to stakeholders, supervises courses, and manages travel.
• As required, supports a weekly program update briefing, and maintains updated training calendars for all training centers.
• Prepares contractor required reports and administrative documents.

Required Skills, Education, Experience & Abilities

• Masters’ degree from an accredited academic institution.
• Prior experience serving in the military.
• Program Management Professional (PMP) Certification is desiredbut notrequired.
• A minimum of ten (10) years relevant experience working in the DoD managing, staffing, overseeing Military Family Programs related to services designed to increase the physical and psychological health, resilience and performance of Soldiers, Families and Army Civilians, including training facilitation, and demonstrated knowledge of support and sustainment-related operations.
• Successfully undergoes a National Agency Check with Inquiries (NACI) Tier 1 background investigation.
• Experience managing personnel at geographically dispersed sites.
• Ability to meet and correspond regularly with a government counterpart.
• Experience conducting QC checks and ensuring training requirements are met.
• Experience working directly with clients.
• Ability to exercise a great deal of independent judgment.
• Superb verbal and written communication skills.
• Proficient in the use of Microsoft Office products.