Program Manager

Program Management

As a Program Manager, you will be responsible for the daily operation of the program, ensuring that performance targets are met and that clinical staff is provided with operational training. You will manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary. You will assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training.

You will supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment. You will also supervise clinical and crisis management and establish on-call duties.

You will develop and maintain working relationships with all individuals served, families, funding sources, and regulatory agencies, as appropriate, and monitor their satisfaction with services. You will promote and market programs to funding sources, community agencies, families, and related groups; ensure a timely response to all requests for information, services, and documentation.

You will monitor compliance with all regulatory, contractual, corporate, and legal requirements; ensure that all records are accurate and up-to-date. You will maintain knowledge of clinical standards and ensure compliance in terms of treatment interventions. You will serve as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.) and monitor the availability and efficacy of community-based support and other supports required by the program.

You will oversee appropriate interface with billing system and other operating units as necessary to meet company requirements. You will recommend policies and procedures to enhance program efficiency, using technical and analytical tools to measure performance and productivity.

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or related field required
• Five or more years of relevant experience and at least one year of supervisory experience
• Licensure as required by state
• CPR and First Aid certifications
• Current driver's license, car registration, and auto insurance if providing transportation to individuals receiving services
• Strong communication skills with ability to build rapport with others
• Self-motivated and detail-oriented with ability to multi-task
• Well-organized with ability to prioritize workload and meet deadlines

Pay

$70,000 per year

Schedule

N/A

Benefits

Full compensation/benefits package for full-time employees. 401(k) with company match, Paid time off and holiday pay, Complex work adding value to the organization’s mission alongside a great team of coworkers, Enjoy job security with nationwide career development and advancement opportunities

About the Role

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

Sevita

We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

Equal Opportunity Employer

We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.