Program Manager

Responsibilities

• Monitor and report on program performance, including key metrics, timelines, and budget (P&L) adherence.
• Prepare regular status reports and present findings to stakeholders.
• Lead and manage multiple programs/projects for clients (primarily utility clients), ensuring alignment with client objectives and strategic goals.
• Hold responsibility for review of all individual project/PO requirements for client/s.
• Serve as the primary point of contact for clients, building and maintaining strong, long-term relationships by proactively communicating with clients to manage expectations, deliver progress updates, and address concerns.
• Oversee the planning, resource management, and execution of programs, ensuring that all deliverables are met on time, within scope, and on budget.
• Develop and track project schedules, resources, and budgets.
• Lead and collaborate with cross-functional teams, both internal and external, to drive project success.
• Oversee the team internal collaboration (SharePoint) site and monitor/grant/remove access as necessary to meet company cybersecurity policies.
• Identify and mitigate potential risks and issues, proactively finding solutions to ensure project success and escalating issues to senior leadership when necessary.
• Collaborate with senior leadership, clients, sales, talent acquisition and other stakeholders to ensure clear communication and alignment throughout the program lifecycle.
• Responsible for managing all change orders, ensuring accurate invoicing and supporting any AR/AP issues.
• Continuously evaluate and improve processes to increase efficiency, reduce risks, and enhance client satisfaction.
• Provide guidance, mentorship, and support to team members.
• Affirmatively assess team as well as individual performance, provide regular, constructive feedback and recognize achievements.
• Oversee performance and talent management of assigned team in coordination with HR and leadership.
• Create a culture of collaboration through team building and appropriate delegation of tasks to team members according to their strengths and capacity.

  Qualifications

  • Knowledge of utility transmission and distribution projects, regulatory requirements and industry standards with strong understanding of utility industry trends, regulations, and challenges.
  • Exceptional leadership and team management skills, with the ability to influence and motivate cross-functional teams.
  • Ability to effectively communicate (verbal and written) with internal and external stakeholders.
  • Strong problem-solving abilities and the ability to manage competing priorities in a fast-paced environment with the ability to operate intelligently under pressure and act prudently concerning the safety of others.
  • Ability to guide team members towards goals while keeping them motivated, supporting their growth and career plans through coaching and development.
  • Experience: Minimum of 12 years of experience in program or project management. Proven track record of managing large, complex electrical transmission and distribution programs and projects from initiation to completion.
  • Education: Bachelor’s degree in Engineering, Business, Project Management, or a related field (Master’s degree is a plus).
  • Certification/Licensure: PMP (Project Management Professional) or equivalent certification preferred.

    Benefits & Compensation

    • Medical
    • Dental
    • Vision
    • Life Insurance
    • Short and Long-Term Disability
    • 401(k) match
    • Flexible Spending Accounts
    • EAP
    • Parental Leave
    • Paid time off
    • Holidays

    About the Role

    Power Your Future with Qualus as a Program Manager within our Program Management Organization. The Program Manager supports clients in managing and delivering large-scale programs and projects. This role involves overseeing multiple transmission and distribution projects, coordinating cross-functional teams, ensuring timely delivery, and maintaining strong client relationships.

    Skills

    • Utility transmission and distribution projects
    • Regulatory requirements and industry standards
    • Leadership and team management skills
    • Effective communication (verbal and written)
    • Problem-solving abilities
    • Collaboration with cross-functional teams
    • Resource management and execution of programs
    • Project scheduling, tracking, and budgeting
    • Risk identification and mitigation
    • Team building and performance management
    • Guidance and mentorship of team members

    Benefits

    • Medical
    • Dental
    • Vision
    • Life Insurance
    • Short and Long-Term Disability
    • 401(k) match
    • Flexible Spending Accounts
    • EAP
    • Parental Leave
    • Paid time off
    • Holidays

    Pay

    The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

    Schedule

    The schedule for this role may vary based on the specific project and client needs.