Program Manager

Responsibilities

• Own the planning and execution of large projects and programs to achieve short- and long-term business objectives
• Develop and maintain comprehensive program plans, ensuring clear milestones, deliverables, and resource allocation
• Lead, manage and facilitate weekly internal and client status meetings
• Implement robust governance frameworks to monitor program health and drive business through the building
• Create a positive environment that promotes knowledge sharing and collaborative problem solving
• Oversee all activities of the projects, ensuring solutions are delivered on time, within budget and meet Cramer Health standards
• Act as the program leader in the execution of various complex and highly visible projects as well as provide guidance to project managers
• Develop and maintain a thorough understanding of our healthcare clients' operational processes and business goals
• Analyze current and new project management processes and procedures to identify the most efficient way to complete projects to meet the business and client objectives
• Maintain project portfolio and facilitate reviews with leadership team

Requirements

• 7+ years of program management experience in complex, multi-stakeholder environment
• Demonstrated track record of successful program delivery and stakeholder management
• Experience managing healthcare content marketing projects in digital, video and content channels through MLR and Veeva
• Hands on experience planning and project managing a large pool of cross functional resources
• Scoping, budget development and management of large programs (>1 million dollars)
• Experience working directly with clients, including collaboration, solutioning and strategic planning
• Strong quality control and approval routing experience: using best practices and tools to support
• The ability to work well with team members at all levels of an organization, understand needs, challenges and priorities, and keeping constituents motivated and informed