Program Manager

About the Role

We are seeking a Principal Program Manager to lead multiple large, complex enterprise-level programs. This role is responsible for developing program strategy, overseeing cross-functional execution, managing budgets and risks, ensuring governance compliance, and driving successful program outcomes.

Responsibilities

• Plan, develop, implement, and manage multiple large, complex enterprise programs.
• Coordinate cross-functional teams to minimize delays and ensure timely delivery of program milestones.
• Identify and analyze target audiences and their specific program needs.
• Develop program strategy, supporting business cases, and define major deliverables and timelines.
• Create high-level program plans to guide detailed planning across program components.
• Lead program management teams by establishing direction, identifying interdependencies, tracking progress, resolving conflicts, and making decisions.
• Assign and manage staff, contractors, and consultants to maximize program effectiveness.
• Direct and coordinate program implementation to achieve established objectives.
• Establish and monitor operational, outcome, process, and financial performance metrics.
• Document and present program results through reports, studies, presentations, and publications.
• Monitor program execution and adjust plans as needed to maintain milestones and deliverables.
• Resolve program issues, risks, and changes within agreed decision-making authority.
• Develop and maintain risk management plans to identify, quantify, and mitigate program risks.
• Evaluate programs to ensure achievement of program goals.
• Identify evolving program needs and direct appropriate strategic and delivery adjustments.
• Develop and manage program budgets in accordance with approved funding plans.
• Ensure compliance with regulatory, accreditation, and organizational governance requirements.
• Manage vendor relationships and negotiate, administer, and monitor program contracts to ensure service level agreements are met.

Requirements

• Bachelor’s degree or advanced degree (where required).
• 8+ years of experience in a related field. In lieu of a degree, 10+ years of experience in a related field.

Benefits

• Group Health (Medical, Dental, and Vision)
• Paid Time Off and Paid Holidays
• 401(k) matching
• Group Life and Disability insurance
• Professional Development opportunities
• Wellness programs
• Variety of other perks

About the Company

At HTC Global Services, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. We offer long-term opportunities to grow your career and develop skills in the latest emerging technologies. Our success as a company is built on inclusion and diversity, fostering an environment where everyone feels valued, included, and respected.