Program Manager

Job Summary

We’re looking for a Manager who will play a pivotal role in driving our fitness programs and creating a positive experience for our clients and members. This individual will lead and inspire a team of fitness professionals, delivering engaging health promotion and wellness programs that meet both immediate and long-term objectives. This is a hands-on management position, perfect for a leader passionate about fitness, client relationships, and results.

Responsibilities

• Hire, train, and supervise a team of qualified fitness professionals, ensuring staff deliver high-quality services to all participants.
• Design, implement, and evaluate a variety of fitness, health promotion, and incentive programs tailored to client needs.
• Align fitness programs with annual strategic planning to meet and exceed short- and long-term goals.
• Manage the program budget, monitor expenses, and generate detailed reports on program performance and outcomes.
• Build and maintain proactive relationships with client liaisons, ensuring client satisfaction and program alignment.
• Offer fitness services to a diverse range of clients, including high-risk participants, with a focus on safety and individual needs.
• Ensure the fitness center and exercise areas are supervised, safe, and compliant with health and safety guidelines.
• Lead and manage the group exercise program, including scheduling and instruction.
• Perform other tasks as required to support the department’s success and exceed client expectations.

Qualifications

• Bachelor’s Degree in Exercise Science, Kinesiology, or a related field.
• Current CPR/AED and First Aid certifications required.
• Minimum of 3 years of experience in a fitness environment, including hands-on training and client interaction.
• Prior management experience in a fitness or wellness setting.