Program Manager

This position will work with the Vice Dean of Institutional Effectiveness (IE) to provide administrative support for aligning school operations with LCME and other accreditation body standards, as well as continuous quality improvement (CQI) processes across all divisions, including graduate programs and Salus. The role involves coordinating data collection, meetings, and reports to evaluate program effectiveness, and supporting the new 3-year DUCOM MD track. This position is grant-funded; employment is contingent upon the continued availability of those funds.

Responsibilities

• Create, manage, and update LCME and CQI databases and files.
• Coordinate with program leads for 6 other accrediting bodies within the College of Medicine (CoM).
• Coordinate, attend, and take minutes for standing committees chaired by the Vice Dean of IE, such as the Accreditation Oversight and Quality Assurance Committee, and assist with pre- and post-meeting tasks (e.g., agendas, RSVPs, minutes, letters).
• Administratively support the new 3-year DUCOM MD track, including program creation, liaison with GME partners, LCME approvals, and continued program support once students matriculate.
• Coordinate standing and ad-hoc meetings with leaders of various CoM divisions to collect CQI and LCME data and evaluate the effectiveness of CQI plans.
• Cross-cover maintenance/scheduling of the Vice Dean of IE’s calendar, meetings, and travel arrangements when the admin coordinator is away.
• Organize data for CQI, LCME, strategic planning, and special projects, particularly for report creation (e.g., LCME updates and annual reports).
• Assist the Vice Dean of IE with report generation for the LCME, the Education Coordinating Committee, the Executive Committee of the Faculty, and other standing bylaw committees of the CoM.
• Assist the Vice Dean of IE and the Faculty Accreditation Lead with administrative processes for the LCME self-study and cyclical accreditation survey visits, including the Data Collection Instrument, the Institutional Self-Study Report, and Independent Student Analysis. (This role will expand in FY27 as the self-study will be ongoing.)
• Assist in developing training materials for faculty and staff on key principles of CQI as they relate to LCME standards.
• Manage operational and business functions within the Office of IE, including budgeting processes.
• Assist in the development and execution of special projects as assigned.
• Perform other duties as assigned.

Requirements

• Minimum of an Associate’s Degree or equivalent combination of education and work experience. (See equivalency chart for details.)
• Minimum of 1 year of experience.
• Excellent verbal and written communication and interpersonal skills.
• Strong organizational skills and ability to handle confidential information with discretion.
• Demonstrated flexibility in workflow organization and adaptability to changing tasks.
• Detail-oriented with the ability to multi-task, problem-solve, and prioritize effectively in a fast-paced environment.
• Ability to work collaboratively within various teams, including faculty and staff from multiple divisions.
• Self-starter who takes initiative and is willing to learn new software and products.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel) and Windows products.

Pay

The offered pay is based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Schedule

This is a part-time per diem position classified as non-exempt.

Benefits

For information about benefits, please review Drexel’s Per Diem/Casual/Temporary Benefit Fact Sheet.

Location

University City - Philadelphia, PA