Program Manager

About the role

Diversified Systems is searching for a Program Manager responsible for directing, controlling, and administering contracts that support work performed by the department. The incumbent must ensure that contracts are managed on schedule and that the final product meets the needs of the business and establishes quality requirements. The incumbent builds and maintains relationships among stakeholders to understand the structure, policies, and operations and to recommend solutions that enable the department to achieve its goals.

This is a hybrid role; candidates must reside in Pennsylvania within a commutable distance from Harrisburg.

Responsibilities

• Directs and participates in the development of Statements of Work and other procurement processes for contracted supports, using the mission and programmatic needs as the focus of these documents.
• Plans, organizes, prioritizes and manages contracts as assigned.
• Serves as the primary point of contact for contract development and implementation.
• Participates as a member of workgroups to identify requirements for contract documents.
• Acts as contract monitor for assigned contracts.
• Manages Money Follows the Person (MFP) funds allocation and project assignment mapping.
• Manages work orders and settlement agreements.
• Reviews, analyzes and evaluates contractor service delivery to assure deliverables and performance standards are being met.
• Performs quality control functions, detailed reviews and approval of invoices and expenditures.
• Works as a liaison between other agencies, such as Procurement and Comptroller.
• Analyzes invoicing data and utilizes the analysis to help project future budgetary and program needs.
• Consults and provides technical assistance to contractors, staff, and other program offices related to contracts.
• Communicates with Subject Matter Experts (SMEs) to ensure contracts are detailed and meet the requirements.
• Communicates updates to leadership related to contracts including risks such as barriers in delay of execution.

Requirements

• 7 years of prior experience functioning in a Program Manager capacity required.
• 4-year college degree or equivalent technical study required.
• Experience interpreting contract requirements.
• Strong attention to detail and ability to analyze budgets and delivery of services.
• Experience developing Quality-of-Service (non-functional) requirements, i.e., requirements that do not perform a specific function for the business requirement but are needed to support the functionality required.
• Experience creating workflows.
• Experience ensuring adherence to procurement requirements and regulations.
• Experience managing work orders and settlement agreements.
• Experience analyzing invoicing data and utilizing the analysis to help project future budgetary and program needs.
• Experience directing and participating in the development of Statements of Work and other procurement processes for contracted support.
• Ability to clearly communicate orally and in writing.
• Strong organization and writing skills.
• Strong interpersonal and relationship-building skills.
• Ability to work independently and prioritize multiple projects effectively and efficiently.
• Experience facilitating group discussions.
• Experience with project timeline development.

About Diversified Systems

Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast.

DSI values authenticity and is committed to making sure our employees and partners are valued and respected. We believe building a diverse culture is important because when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds, and we celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture.