Program Manager

About the role

CVP is seeking an experienced Program Manager to lead IT Operations contract for the Department of Homeland Security (DHS).

Responsibilities

• Serve as the primary point of contact for the Government Contracting Officer’s Representative (COR) and Contracting Officer (CO), overseeing a multi-disciplinary teams delivering hybrid cloud management, AI-enabled services, IT asset management, and end-user support across the DHS enterprise.
• The PM is responsible for overall contract performance, cost, schedule, and compliance.
• Serve as the primary Government-facing point of contact and accountable leader for all contract deliverables, service level agreements (SLAs), and performance metrics.
• Direct and coordinate day-to-day program operations across Systems Engineering and IT Operations & Maintenance (O&M) workstreams.
• Lead transition-in activities including staffing, onboarding, knowledge transfer, and continuity of operations planning.
• Manage program financials, staffing plans, resource allocation, and surge response planning.
• Develop and maintain program management plans, risk registers, and status reporting artifacts.
• Facilitate monthly performance reviews and metrics briefings with DHS leadership.
• Coordinate with subcontractors and teaming partners to ensure integrated, compliant service delivery.
• Maintain alignment with DHS Enterprise Architecture standards and federal IT compliance requirements (FISMA, NIST SP 800-53).
• Champion CVP's DevSecOps and metrics-first delivery approach across all program activities.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field. Master's degree preferred.
• Minimum 10 years of federal IT program management experience, with at least 5 years managing programs of similar size and scope ($15M+) within DHS or a comparable federal civilian agency.
• Demonstrated experience managing IT programs involving hybrid cloud environments (AWS, Azure, Microsoft 365) and IT operations in a federal environment.
• Proven track record managing workforce transitions, including incumbent capture and staff re-badging.
• Strong experience with performance management frameworks, SLA tracking, and Contractor Performance Assessment Reporting System (CPARS) preparation.
• Familiarity with DHS acquisition and procurement processes, including compliance with FAR, DFARS (as applicable), and DHS acquisition policy.

Qualifications

• Security Clearance: Must be eligible to obtain a DHS Public Trust (US Citizenship Required)
• Certifications: Project Management Professional (PMP) — Preferred, ITIL v4 Foundation — Preferred
• Prior DHS, or DHS component (USCIS, CBP, FEMA) program management experience.
• Experience managing programs with simultaneous workstreams.
• Familiarity with ServiceNow and legacy platform environments.