Program Manager

About the role

The Program Manager for our Program Management Office is responsible for managing multiple programs for Carrier’s North America Residential HVAC business. The role requires the applicant to be capable of working in a self-directed cross-functional manner, leading project teams, and coordinating across Carrier internal business units and functions to deliver project results for business unit commitments.

Responsibilities

• Reporting key metrics and KPIs for World Headquarters reviews.
• Create and coordinate monthly reviews with cross-functional project teams and key members of leadership.
• Work closely with Program Management teams across North America to drive integrity and consistency in key deliverables.
• Facilitate communication across multiple internal functions and departments to ensure priorities and resources are aligned.
• Assess key documents and outputs from multiple business units to establish best practices.
• Own and maintain multiple calendars across stakeholders.
• Represent the Residential Program team in the Product Development Process council.
• Manage Passport, Leadership, and other key reviews.
• Report meeting minutes and keep action items for follow up.
• Update and maintain team Sharepoint site.

Requirements

• Bachelor’s degree
• 5+ years of experience leading cross-functional projects using Project Management tools

Preferred Qualifications

• Project Management training or certification
• Understanding of Manufacturing processes and factories
• Experience with RES HVAC manufacturing processes and factories
• Experience managing complex, cross-functional projects involving manufacturing of technical products
• Strong sense of urgency, quality, self-initiative, sense of ownership and customer satisfaction orientation
• Presentation and communication acumen with audiences of varying group sizes, technical skill levels and levels of business responsibilities
• Organizational and analytical skills with demonstrated ability to pull data from assorted sources and synthesis in both graphic and verbal forms
• Ability to communicate and work in self-directed manner across multiple business units to identify needs of the organization and/or customer, articulate necessary proposals and see projects through to completion
• Team oriented leadership ability; able to lead cross-functional indirect teams to deliver project results
• Fluent skills with Microsoft Office (Excel, Word, PowerPoint)
• Microsoft Project experience preferred
• SAP experience preferred
• Highly organized with strong attention to detail, while also able to manage multiple priorities
• Experience with Carrier products, preferably residential products

Pay

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance