Program Manager

About the role

Join Bancroft, one of the region’s largest nonprofit human services organizations. Here, you’ll be supported by coworkers who are committed to one another, and who strive toward one mission and purpose.

Essential Responsibilities

• Provides supervision and oversight to direct reports within direct areas of responsibility
• Provides ongoing leadership, advice, training, and guidance to direct reports regarding the daily care, instruction, and safety of persons served at specific program site as outlined in the Individual Program Plan (IPP), Annex A and/or program descriptions
• Ensures proper staffing levels and work distribution within assigned program site in accordance with levels of supervision, Annex A, and/or program descriptions
• Counsels staff through the day-to-day challenges of managing individuals with developmental disabilities or brain injuries
• Conducts regular staff meetings and attends program management meetings to promote a constant flow of information, open discussions, knowledge sharing, and to keep staff well-informed
• Attends various internal management meetings, external conferences, Interdisciplinary (IDT) and/or Trans-Disciplinary (TDT) meetings, family conferences, etc., to both obtain and share information
• Manages the ongoing job performance of direct reports; develops and communicates performance goals, completes performance evaluations within established timeframes; provides feedback, develops and takes action on performance improvement plans, and determines and implements disciplinary action as needed
• Appropriately delegates work responsibilities
• Supports the professional development and career growth of direct reports by identifying and providing ongoing training and certification attainment in accordance with state licensing regulations and any accreditation standards, as applicable within area of responsibility

Qualifications

• An incumbent in this position who has graduated from an accredited college with a BA in Occupational Therapy, Physical Therapy, Speech/Language Pathology, Social Work, Recreation, Art, Dance, Music, Physical Education, Nutrition, Sociology, Special Education, Rehabilitation Counseling, or Psychology AND possesses at least one year of experience working with individuals with developmental disabilities or brain injuries
• A high school diploma or equivalent required with two-three years in the Human Services or related field
• Prior management experience and a strong desire to work with neurologically-challenged individuals
• A BA in a related field plus one year of related experience preferred

Skills

• Strong interpersonal skills
• Excellent communication skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of developmental disabilities and brain injuries
• Ability to work independently and as part of a team

Benefits

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration.

Pay

$58,843.40 - $60,028.80 / per year

Schedule

Onsite