Program Manager

Job Summary

Identifies opportunities for global business expansion in support of the customer offshore design and manufacturing. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Planning and managing the migration of sales to meet product delivery, customer service, and revenue goals.

Principal Responsibilities

• Delivers customer-focused, value-added sales support by aligning client needs with effective solutions that drive business growth for the company and its partners
• Responsible for planning and managing programs and projects to achieve product delivery, customer service, and revenue objectives, including responsibility for end-to-end sales order processing and management to ensure accuracy and timely fulfillment
• Aid with coordinating sales and support team efforts in assigned accounts/territories/regions
• Reviews customer requirements, identifies tasks, assigns and coordinates resources and creates/tracks project schedules
• Ability to rapidly make prudent business decisions based on data analytics and craft sales and supply chain strategies
• Collaborate with global sales teams, support teams, internal and external stakeholders globally
• Responsible for the linkage between design and supply chains by connecting the design and fulfillment region resources and ensuring that design region resources are compensated based on pre-agreed norms
• Tracks outbound manufacturing migrations for the company's customers
• Gathers and documents changes in such things as line card pricing, margins and revenue analysis
• Updates and maintains critical business information in a databases which serve as the migration information system
• Creates custom migration strategies for design region customers and executes based on set strategies
• Ensures inter-regional margin splits are reported by fulfillment region so that the company's design and fulfillment regions share return-on-investment
• Other duties as assigned

Job Level Specifications

• Thorough knowledge of principles, theories and concepts in area of discipline
• Competent in all job functions and has general understanding of the industry practices, techniques and standards
• Develops solutions for a variety of situations and works on projects requiring evaluation and analysis
• Makes prudent business decisions based on data analytics and craft sales and supply chain strategies
• Collaborates with management and team members within the department/function and other areas of the organization

Qualifications

• Typically 3+ years with bachelor's or equivalent
• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained

What We Offer

• Generous Paid Time Off
• 401K and Pension Plan
• Paid Holidays
• Family Support (Paid Leave, Surrogacy, Adoption)
• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability Insurance
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Employee Development Resources
• Employee Wellness, Leadership Development and Mentorship Programs