Program Manager

Amergis, formerly known as Maxim Healthcare Staffing, has served clients and communities by connecting people to meaningful work since 1988. We provide opportunities to healthcare and school-based professionals, ready to work in hospitals, government facilities, or schools. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

About the role

A Program Manager provides professional support, leadership, project management, and consultation to projects and initiatives. This position works closely with cross-functional teams to implement projects, programs, and initiatives.

Responsibilities

• Collaborates with various team and department members, including the Executive Team, to establish and fulfill process improvement projects and initiatives.
• Collaborates with Management, including the Executive Team, to create and implement key programs and initiatives.
• Leads and maintains process improvement workflows and project plans; ensures stated objectives are fulfilled in a timely, high-quality, and collaborative manner.
• Elicits ideas and prioritizes tasks within the project plan.
• Serves as liaison between the Department and the rest of the company.
• Facilitates a positive culture that supports corporate goals, promotes individual and team initiative, and fosters open communication through all levels of the organization.
• Establishes and maintains effective channels of communication with company leadership, team members, and office leadership.
• Initiates feedback channels with stakeholders and utilizes feedback to drive operational efficiencies and improvements.
• Maintains a positive working relationship with business partners during all phases of review(s) to ensure productive work-related encounters.
• Maintains ongoing, proactive communication with upper-level management and advocates for identified goals and mission.
• Displays dedication to corporate objectives.
• Consistently models the organization’s philosophy of customer service and compliance.
• Performs other duties as assigned or necessary.

Requirements

• Bachelor’s Degree required, preferably in Human Resources, Business, Communication/Marketing, or related field.
• Highly able to communicate clearly, concisely, and effectively both orally and in writing.
• Ability to organize, prioritize, and coordinate work, work independently, employ creativity in resolving problems, identify critical issues, exercise independent judgment, and work under pressure.
• Ability to maintain a high level of confidentiality.
• Must be dynamic, intelligent, innovative, and passionate about the company's mission and vision.
• Exceptional interpersonal and communication skills.
• Ability to create and implement project plans.
• Strong ability to identify and coordinate teams and groups that meet organizational needs.
• Ability to assess people, processes, and organizational structures.
• Ability to design, organize, and implement solutions.
• Exhibits company values in all decisions and activities.
• Excellent organization, problem-solving, decision-making, presentation, and communication skills.
• Results-oriented with the ability to work independently as well as part of a team.
• Proven customer service skills, sound independent judgment, initiative, and solid organizational and time management skills.
• Prior experience with business-partnering and building trust with managers and employees.
• Basic computer proficiency and proficiency in Microsoft Office suite software programs, internet usage, etc.
• Ability to effectively elicit and provide information to and from appropriate individuals (including supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required.

Benefits

• Medical/Prescription, Dental, Vision
• Health Advocacy (company paid if enrolled in Medical)
• Health Advocate Employee Assistance Program
• Health Savings Account
• 401(k) with company match
• Profit Sharing
• Short Term Disability, Long Term Disability
• Primary Caregiver Leave, Parental Leave
• Life and Basic Accidental Death and Dismemberment Insurance
• Voluntary Life and Accidental Death and Dismemberment Insurance
• Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance
• Dependent Care Flexible Spending Account
• Home and Auto Insurance, Pet Insurance
• MilkStork
• Transportation Benefit
• Educational Assistance Program, College Partnership Program
• Paid Time Off/Company Holidays

Benefit eligibility is dependent on employment status.