Program Manager

Job Duties & Responsibilities

• Affirm leadership and accountability for team commitments.
• Facilitate development of plans, goals, objectives, policies, and procedures for program completion.
• Oversee and manage day-to-day program activities.
• Manage stakeholder relationships, including executive management, business management, vendors, program sponsors, suppliers, and technology management.
• Set program goals aligned with technical objectives and agency technology strategy.
• Track and report program progress on schedule, cost, and risk to team, customers, and stakeholders.
• Collaborate with peer Program Managers on tolling projects.
• Drive consistent program delivery throughout the program lifecycle, including procurement, plan definition, resource allocation, risk management, scope, and schedule.
• Develop and maintain program plans, task lists, schedules, risks, and status, including resource allocation and schedules.

Required Skills & Experience

• Strong experience leading business and IT resources through business and technical requirement discovery and documentation.
• Exceptional interpersonal and collaboration skills.
• Proven ability to lead, mentor, and develop cross-functional application development teams.
• Strong analytical, organizational, and decision-making skills.
• Exceptional verbal and written communication skills.
• Ability to define and balance competing demands for quality, scope, schedule, and cost.
• Experience with cloud platforms (e.g., Azure, AWS) and modern infrastructure practices.
• Strong knowledge of Agile and Waterfall program management principles and practices.
• Experience with DevOps methodologies, including CI/CD pipelines and version control systems.
• Knowledge of security standards, regulatory requirements, and compliance frameworks (e.g., PCI).
• Experience with program management office methodologies and practices.
• PMP Certification.