Program Manager

About the role

We are a national nonprofit organization dedicated to providing housing and care services for adults with physical disabilities. Currently, we are seeking a Full-Time Program Manager to join our team in the Twin City Metro area.

Responsibilities

• Work closely with residents to implement their individual service plans.
• Monitor care documentation to ensure it is current and accurate.
• Submit necessary paperwork to the administrative office promptly.
• Help maintain 24-hour staff coverage and remain available by cell phone, with some pre-arranged exceptions.
• Respond quickly and appropriately to after-hours emergency calls.
• Supervise our Direct Support staff with care and attention.
• Collaborate with our Human Resources team to manage hiring, training, evaluations, scheduling, and performance management.
• Stay informed about ASI’s Personnel Policies.
• Foster a strong sense of teamwork among staff members.
• Create and manage staff schedules to ensure smooth operations.
• Welcome residents to the program and assist them in developing their personal goals.

Requirements

• A four-year degree in social services or a related field, or a two-year degree plus two years of relevant experience, or four years of successful experience in a related field.
• At least three years of experience working with adults with physical disabilities and/or traumatic brain injuries in a rehabilitation or transitional/long-term care setting.
• Strong leadership skills and the ability to build positive relationships with both staff and residents.
• Proficiency with standard office software and applications.
• Excellent problem-solving abilities and great organizational skills.
• A talent for setting priorities and achieving goals.
• Direct support experience and at least two years of supervisory experience is preferred.

Qualifications

• Must be able to pass a background check.
• Must be able to work flexible hours, including evenings and weekends.

Benefits

We offer a competitive salary and a comprehensive benefits package, including medical/dental insurance, life insurance, paid time off, education reimbursement, wellness rebates, and on-demand pay (daily pay).