Program Manager, Air Force Strategic Accounts

About the role

Skydio is seeking a customer-obsessed Program Manager to drive adoption, operationalization, and mission success for Skydio Dock programs across the U.S. Air Force.

Responsibilities

• Own the successful deployment, operational adoption, and long-term success of Skydio Dock programs across Air Force installations.
• Build trusted relationships across operational units, program offices, installation leadership, and enterprise stakeholders.
• Lead planning, integration, testing, training, and fielding activities to ensure mission-ready operations and successful customer outcomes.
• Drive customer adoption by removing barriers, delivering operational wins, and ensuring customers realize measurable mission and operational value.
• Serve as the voice of the customer, translating operational requirements and field feedback into actionable priorities for Product and Engineering teams.
• Cook up coordination with Product, Engineering, Operations, Sales, and Support teams to execute customer commitments, mitigate risks, and deliver exceptional outcomes.
• Develop scalable implementation frameworks, documentation, and best practices that accelerate adoption across the Air Force enterprise.
• Identify opportunities to expand mission applications, increase utilization, and drive long-term customer success and account growth.

Requirements

• Ability to obtain and maintain a U.S. Security Clearance.
• Willingness to travel up to 40% to support customer deployments, operational engagements, and program execution.
• Bachelor's degree or equivalent professional experience.
• Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions.

Qualifications

• Experience leading customer-facing programs, technology deployments, or operational capability fielding efforts within the U.S. Air Force, Department of Defense, or defense technology industry.
• Proven track record delivering complex hardware and software solutions from planning through operational adoption.
• Ability to establish credibility and build trusted relationships with operators, technical teams, acquisition stakeholders, and senior leaders.
• Strong technical aptitude with the ability to quickly learn new systems and navigate complex integration challenges.
• Experience managing multiple projects simultaneously while balancing customer expectations, technical constraints, and business priorities.
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience working with Air Force program offices, operational units, installation support organizations, communications squadrons, cybersecurity teams, or acquisition stakeholders is highly desirable.
• Experience with unmanned systems, autonomy, enterprise software, secure networks, mission systems, or other defense technologies preferred.