Program Management Specialist, Office of Continuing Education and External Programs

About the role

The Program Management Specialist supports the Office of Continuing Education and External Programs, focusing on the development, implementation, and management of non-credit academic programs, dual enrollment, and continuing education students. They also assist in enhancing student success and institutional growth through various initiatives.

Responsibilities

• Supports and maintains existing programs and develops new programs.
• Maintains program logistics, manages enrollment, and provides student advising.
• Organizes and facilitates meetings, workshops, and training sessions related to program initiatives.
• Prepares reports, presentations, and promotional materials for program visibility and evaluation.
• Develops and documents processes to improve program efficiency and effectiveness.
• Collects and analyzes data to assess program impact and make data-driven recommendations.
• Works with University Relations, Marketing Office, and Communications Office to develop, implement, and advertise continuing education programs.
• Identifies strategic opportunities to meet regional learning needs in Business, Government, Organizations, and Communities.
• Collaborates with senior leadership, faculty, students, and external organizations to enhance program effectiveness.
• Manages multiple, complex, cross-program initiatives simultaneously, creating effective plans to manage interdependencies.
• Maintains records and enrollment data pertaining to program activities.
• Oversees daily operations and coordinates the activities of the program, setting priorities for managing the program.
• Conducts day-to-day operations of programs and activities.

Requirements

• Bachelor's degree.
• Five (5) or more years of experience in a management role, preferably in program or project management.
• Three (3) years of related experience, preferably within a college or university.

Preferred Qualifications

• Strong working knowledge of PeopleSoft software.
• Event management and community outreach experience.

Minimum Qualifications

• Bachelor's degree.
• Five (5) or more years of experience in a management role, preferably in program or project management.
• Three (3) years of related experience, preferably within a college or university.

Conditions of Employment

• Not currently available.