PROGRAM MANAGEMENT SPECIALIST, NF-04.

About the Role

This position manages one or more major centralized program areas at a Headquarters level in a staff advisory position for Army Lodging. It involves controlling planning and resources, providing program direction, and supporting military readiness.

Responsibilities

• Researches program requirements, identifies and evaluates alternative solutions, formulates programs, and monitors implementation.
• Prepares statements of work and documentation for acquiring central program solutions.
• Develops systems to track program actions, identifies fiscal requirements, and analyzes trends for program changes.
• Works with minimal supervision, maintains knowledge of total program actions, and ensures seamless management of processes.
• Determines and implements policy changes and supplemental guidance as needed.
• Manages strategic processes for program implementation, reflecting Army needs and assessing cost-effectiveness.
• Maintains internal controls and evaluates actions ranging from Secretariat-level to field activities.

Requirements

• Direct Deposit and Social Security Card required upon appointment.
• Must meet qualification/eligibility/background requirements.
• Satisfactory completion of E-Verify check.
• One-year probationary period may be required.
• Valid passport may be required for overseas travel.

Qualifications

• At least one year of experience in a relevant role, demonstrating knowledge of lodging functions, policies, and procedures.
• Skill in maintaining relationships with internal and external customers.
• Strong written and verbal communication skills.
• Three years of experience in MWR, Lodging/Billeting, or Business.
• Detailed knowledge of at least one hotel program area (e.g., financial management, housekeeping, asset management).
• Experience in analyzing operational issues and implementing solutions.
• Experience in developing specifications and submitting Army Correspondence.
• Three years as a hotel manager or major department head in a property of 100+ guest rooms, or completion of Army Lodging Basic Managerial Curriculum.
• Bachelor's degree in Hospitality Management, Business Administration, Finance/Accounting, Project/Program Management, Public Administration, or Information Management.

Education

Education is not required but may be considered if transcripts are provided. Only accredited or pre-accredited institutions are accepted. Foreign education must be evaluated for U.S. equivalency.

Additional Information

Duty Station: Fort Sam Houston, TX. Physical residence within commuting distance is required. Situational telework may be provided. Access to certain federal facilities may require a REAL ID-compliant driver's license or Enhanced Driver's License.

Candidates should be committed to improving federal efficiency, passionate about American ideals, and dedicated to upholding the rule of law and the U.S. Constitution. Army NAF employment offers pride in supporting military communities, career opportunities, professional development, access to on-base facilities, and benefits like health insurance, retirement plans, and paid time off.