Program Management Specialist/Manager

About the role

The Program Specialist/Manager will be responsible for program implementation of a customer’s product through the contract manufacturing process under the direct supervision of the Program Manager. You will assist with assigned project planning, scheduling, and oversight of hardware fabrication efforts, ensuring contractual deliveries are made on time and within budget.

Responsibilities

• Support RFQ/proposal process and follow up on submissions and execution.
• Coordinate with Supply Chain Management and Customer on Clear to Build.
• Coordinate with Planner(s) on scheduling and priorities.
• Oversee production and engineering schedule, output, and status.
• Coordinate and facilitate issue/problem resolution between CFT and customer.
• Provide timely responses to all customer inquiries, issues, and corrective actions.
• Update and publish weekly reports—NPI action trackers, sustaining program long-range fulfillment plan, hub inventory.
• Facilitate NPI project transition to back-end mass production.
• Oversee invoicing customer for goods and services provided.
• PO management for all POs for the account (FG, RMA, NRE, BPO).

Qualifications

• BS/BA/master’s degree in engineering, business, management, or a relevant field.
• Minimum of 2 years in program management experience.
• Experience in the electronics manufacturing industry is a plus.
• Knowledge in electronic manufacturing and supply chain is a plus.
• Proficiency in English required; bilingual in Mandarin is preferred but not required.

Skills

• Academic functional skills needed to perform assigned tasks.
• Computer literate.
• Strong communication skills.
• Project scheduling and time management.
• Budget management of projects.
• Critical thinking.
• Task management—creating a task list, delegating work to others, and tracking progress.
• Quality management—delivering a product that is fit for its purpose.
• Strong demeanor—this position requires long hours and a determined attitude.