Program Management Specialist

Position Summary

The Program Specialist will play a critical role as a liaison for AGDATA’s global customer base. As a member of AGDATA’s Program Management and Fulfillment organization, the Program Specialist will interpret client marketing programs and effectively align priorities. You will be responsible for producing accurate and timely earnings calculations by working with the client on the creation of program specifications, building the incentive programs on the calculation engine, managing the program calendar, and quality controlling both calculations and exposure output.

• Create and test program calculations in the program calculation tool
• Adhere to program management processes and documentation
• Perform basic SQL queries and analysis
• Review data, create reports
• Cookordination and tracking of tasks, deliverables, and client communication
• Participate in all audits; ensure processes are in accordance with control plan
• Coooperate with Program Management team and QA Team on strategies to meet client needs
• Research issues and assist in finding solutions for client’s wants and needs

Our Ideal Candidate

• Has a bachelor’s degree or equivalent experience
• Understands processes, best practices, and workflow design and implementation
• Effectively prioritizes workload to meet deadlines and work objectives
• Strong problem-solving, critical thinking, and troubleshooting techniques
• Detail-oriented, highly organized, adaptable to rapidly evolving requirements
• Able to translate business client requirements into written specifications and develop innovative solutions
• Able to thrive in a team environment and easily build relationships with internal AGDATA team members as well as with clients
• Highly motivated self-starter; able to work independently with low level supervision
• Familiar with MS Office and SQL programming structure
• Familiar with Agile, JIRA or other management systems

How AGDATA will support you

• Supporting your health & well-being
• Helping you save
• Ensuring all around well-being
• Emphasizing Work Life Balance
• Offering flexibility
• Living An Open-door Environment
• Sustaining a supportive atmosphere encouraging positive feedback
• Ensuring clear communication