Program Facilitator

Responsibilities

• Facilitate one to two 13-week mentoring programs each quarter, delivering a high-quality experience for mentors and mentees.
• Deliver the StreetWise Partners curriculum through weekly two-hour hybrid workshops (8 in-person and 5 virtual sessions), fostering an engaging and inclusive learning environment.
• Lead small and large group career development activities, including goal setting, resume development, LinkedIn optimization, networking, interviewing, and other workplace readiness topics; stay current on hiring trends and workforce best practices.
• Partner with experienced volunteer co-facilitators, providing guidance and support to ensure consistent, high-quality program delivery.
• Support mentors and mentees throughout the program by answering questions, resolving challenges, monitoring engagement, and providing timely feedback on program expectations and deliverables.
• Partner with the Program Support Lead to ensure participants receive the resources and support needed to successfully complete the program.
• Monitor participant progress, track completion of program deliverables, and provide coaching and feedback to help participants achieve program milestones.
• Contribute to the continuous improvement of the program by recommending enhancements to the curriculum, facilitator resources, and volunteer training based on participant feedback and program outcomes.

Qualifications

• Commitment to StreetWise Partners' mission of advancing career mobility and financial stability through mentorship and professional development.
• Ability to work one to two evenings per week and attend all scheduled program sessions.
• Comfortable facilitating both in-person and virtual sessions and proficient with common technology platforms (e.g., Zoom, Microsoft Office, Google Workspace).
• Two or more years of experience facilitating workshops, teaching, training, coaching, or leading group learning experiences for adult learners.

Preferred Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Excellent facilitation, public speaking, and interpersonal communication skills, with the ability to engage and motivate diverse groups.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
• Demonstrated ability to build relationships, foster an inclusive learning environment, and effectively support mentors and mentees.
• Creative problem solver with a growth mindset and a commitment to continuous learning and program improvement.
• Demonstrated professionalism, sound judgment, discretion, and commitment to confidentiality.