Program Manager

Benefits

• Competitive pay
• 10 days paid vacation
• 5 holidays/ 5 sick days per year
• Medical, Dental, and Vision benefits with NO monthly premium for employee (eligible after 60 days)
• 401K with a company match of up to 3% (eligible after 60 days)
• Employer-paid accident & life Insurance (eligible after 60 days)

Duties and Responsibilities

The Program Manager is responsible for providing assistance to the Regional Director as well as providing a leadership presence at the facility, engaging in staff and client interactions in order to assist in developing a structured environment and upholding all policies and procedures at SHWC. The Program Manager will be required to assist in overseeing all compliance at the facility and make sure it is running in accordance with the operations manual and regulations. As one of the primary leaders to the facility’s staff, you are responsible to build the morale of the team by implementing incentive programs and other peer-to-peer activities that encourage an increase of productivity and team building. Additionally, you are responsible to report to the program director with weekly reporting to help them better understand the effectiveness of the program.

Essential Functions

• Oversee all scheduled program activities, including introducing and implementing new program requirements that have been approved by upper management.
• Ensure that all program orders be placed including food, office, and course supply materials.
• Training new staff and enforcing a calm and therapeutic environment within the office.
• Aid in new intake procedures for new patients, ensuring detox patients and new admits have had all required tasks optimized billing efforts and patient care.
• Schedule all staff on a weekly basis ensuring total coverage by appropriate staff members.
• Maintain treatment/supplemental proficiency hours. This is accomplished by enforcing the program schedule by making sure groups are held on time and one on ones have been accomplished for the week.
• Provide the Senior Administration with weekly staff and facility reports, to record the productivity of the program and staff members.
• Ensure all budgeting and finances be overseen and completed on a monthly basis.
• Engage in community outreach when needed. This includes making connections with local hospitals, clinics, unions, employers, and other potential referral sources.
• Aid staff in crisis intervention and maintain proper protocol for each incident by reporting in a timely manner.
• Maintain staff deadlines with documentation and reporting into the Electronic Health Records to ensure optimal billing.
• Ensure all facility grounds are in compliance by overseeing agencies, and tracking scheduled inspections such as administrative walk-throughs, including fire and safety code inspections.
• Facilitate Staff meetings and offer leadership and guidance to all staff members.
• Understand and uphold confidentiality requirements with 42 CFR Part 2 and HIPAA.
• Experience with Budget, Profit & Losses.
• Other duties as assigned.

Requirements

• Must possess a Bachelor’s Degree in Behavioral or Social Sciences (or related field)
• Must have 5+ years of experience in Management.
• Must be very familiar with HIPAA/client confidentiality and personal rights.
• Must possess a current CPR and First Aid certification.
• Proficiency with computer office productivity tools--- Word, Excel, PowerPoint, etc..
• Valid Driver’s License