Program Director, Supportive Housing Services

Program Director

About the role

CAMBA is a community organization providing a wide range of integrated programs to support individuals and families across New York City. Our programs include Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We serve over 72,000 individuals and families annually through 100 locations, with more than half being immigrants and refugees.

Responsibilities

• Make recommendations to the appropriate Vice President/Senior Vice President regarding organizational policies, procedures, and protocols.
• Clearly communicate both CAMBA’s and funders’ policies, requirements, guidelines, and program performance targets to staff.
• Ensure that all direct and subordinate staff comply with CAMBA’s and funders’ policies and rules.
• Ensure that any disciplinary action taken, regarding staff, follows CAMBA’s disciplinary policy and procedure.
• Ensure that all goals, targets, and performance outcomes are met on a monthly/cycle basis.
• Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
• Supervise, review and approve staffs’ and subordinates’ training, vacation and leave requests.
• Approve staff’s travel and expense vouchers.
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• Ensure the accuracy and timeliness of all staff weekly/monthly/quarterly/semester/annual reports.
• Prepare, review and submit weekly reports and statistical information for both senior management and funder use.
• Analyze program and demographic data to make programmatic improvements.
• Communicate with peers on issues related to client progress and best program practices.
• Conduct regular staff meetings.
• Confer with the appropriate Vice President/Senior Vice President and/or other CAMBA management/Executive Staff as needed regarding programmatic and personnel issues.
• Represent CAMBA at funder/outside agency/community meetings as requested.
• Immediately report to the appropriate Vice President/Senior Vice President any: monitoring visits or funders’ events; significant events; any incident that might subject CAMBA to liability.
• Make hiring and firing recommendations to appropriate Program Managers, Program Directors, Vice Presidents and Chief Administrative Officers in consultation and agreement with Human Resources.

Requirements

• Minimum Education/Experience Required: Licensed Master’s degree in Social Work, Psychology or a related field. Experience in clinical supervision, housing issues and working with individuals with mental illness, substance abuse issues, HIV/AIDS and other special needs.
• Knowledge of supportive housing services operations.

Qualifications

• Experience developing and facilitating groups.

Skills

• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite.

Benefits

• Comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Pay

$80,000-$90,000 annually

Schedule

Full-time (35 hours per week)