Program Director I, PhD (Hybrid)

Program Director I, PhD (Hybrid)

The Program Director I, PhD (Hybrid) role at the American Medical Association (AMA) is a critical position on the Physician Satisfaction team. Reporting into the Chicago, IL office, this role requires 3 days a week in the office. The role involves delivering 1:1 and one-to-many advisory conversations with health systems, helping organizations understand and advance their well-being practices. Key responsibilities include facilitating discussions, delivering Organizational Biopsy report-outs, and advising leaders on AMA’s frameworks and activation tools. Additionally, this role represents the AMA at national conferences, contributes to the development of toolkits, presentations, and other resources, and serves as a Joy in Medicine reviewer.

• Deliver 1:1 and small group conversations on well-being with health systems, including preparation, facilitation, and follow-up guidance.
• Deliver Organizational Biopsy report-outs for leadership teams at participating organizations and 1:1 coaching sessions with leaders at Health System Partner member organizations.
• Prepare tailored talk tracks and supplemental slides, infused with professional experience and knowledge of the specific client.
• Support other members of the MMX, Organizational Biopsy, and Joy in Medicine service teams on individual and global client acquisition, retention, and engagement efforts.
• Represent the AMA's well-being work as a psychologist in external forums.
• Serve as a member of the Joy in Medicine application review panel.
• Contribute expertise and insight to toolkits, facilitation guides, Steps Forward content, webinars, and other activation resources.
• Document client activities and information in any CRMs, trackers, or other knowledge management system as prescribed by program standard operating procedures.

Requirements

• PhD required
• 10+ years of experience in psychology required; experience in organizational psychology strongly preferred.
• Experience leading 1:1 and group conversations with senior executive audiences; deep understanding of change management, current health system context, well-being Research experience in burnout and wellbeing is required; a record of published research and applied intervention work in healthcare settings preferred.
• Proven ability to design and lead advisory conversations with senior health system leaders (or equivalent), including preparation, facilitation, synthesis of insights, follow-up guidance.
• Experience delivering assessment-based report-outs and coaching conversations, translating qualitative and quantitative inputs into clear findings, implications, and recommendations.
• Ability to apply shared frameworks, criteria, and tools consistently.
• Demonstrated ability to identify patterns, gaps, and recurring needs and translate those insights into recommendations for program, tool, or process improvement.
• Experience contributing subject-matter expertise to the evolution of frameworks, criteria, and research agendas.
• Ability to collaborate effectively with diverse stakeholders.
• Strong written communication skills, including the ability to independently develop clear, well structured slide decks and written materials for executive, clinical, and external audiences.
• Overnight travel to US-based locations multiple times per quarter required.
• Excellent verbal communication skills; demonstrated ability present in large group settings.

Benefits

The American Medical Association offers competitive compensation, including a salary range of $146,384 - $197,728, with opportunities for participation in an incentive plan. The role is exempt and located at 330 N. Wabash Avenue, Chicago, IL 60611, conveniently situated near public transportation. The AMA is an equal opportunity employer committed to diversity in the workplace.